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We’re hiring a Senior Immigration Specialist to join our core case operations team. This role begins with hands-on immigration casework and expands into operations, customer experience, and product input. You will not only execute cases but also help shape how immigration work is done at Casium. You’ll work closely with attorneys, founders, and product teams to ensure that our tools, workflows, and automation actually lead to better legal outcomes and a better customer experience. This is a high-ownership role designed for someone who wants to grow beyond traditional paralegal work and into operations leadership, customer success, or legal ops. This is a cross-functional role with high visibility and deep impact on how Casium operates, builds, and grows.
Job Responsibility:
Prepare and manage highly skilled immigration cases end-to-end (O-1s, EB-1s, and EB-2 NIWs)
Draft, organize, and quality-check petition materials, evidence packets, and supporting documentation
Track timelines, milestones, and deadlines with precision
Apply sound judgment and escalate legal questions appropriately
Identify patterns, bottlenecks, and failure points in immigration workflows
Provide structured feedback to product and engineering on: Intake flows, Document generation and review, Evidence organization, Case tracking and client visibility
Help validate whether automation and tooling are improving quality, not just speed
Help product and engineering test new technologies and new product features
Serve as a trusted point of contact for clients throughout the immigration process
Communicate complex concepts clearly and empathetically
Proactively surface risks, gaps, or delays and help resolve them early
Create and improve playbooks, templates, SOPs, and quality checklists
Turn one-off fixes into repeatable systems
Support onboarding and training of future hires as the team grows
Take ownership of workflows as a DRI over time
Requirements:
4+ years of experience in U.S. highly skilled immigration, with hands-on experience managing some combination of O-1s, EB-1s, and EB-2 NIWs
Strong legal writing skills
Exceptional attention to detail and ownership
Comfort working in fast-moving, evolving environments
Clear written and verbal communication
Interest in how technology can improve legal work
Nice to have:
Experience with employment-based immigration cases with hands-on experience managing H-1B and PERM processes
Exposure to legal operations, customer success, or process improvement work
Experience working with internal tools and providing thoughtful feedback to product or engineering teams
Comfort using AI and automation tools to improve quality, consistency, and efficiency
Interest in training, mentoring, or enabling others through clear documentation and playbooks
Strong curiosity and enthusiasm for being an early adopter of Casium’s technology, with the ability to translate learnings into actionable improvements for the team and product