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We are seeking a Senior Immigration Specialist APAC to join our Immigration team, with primary responsibility for the APAC region. This full-time, remote position will support corporate clients and their employees in securing work and residence permits across multiple countries, focusing on APAC while maintaining the flexibility to manage cases in other global regions as needed. The role reports directly to our Global Director of Immigration.
Job Responsibility:
Manage immigration casework from initiation to completion, including case assessment, documentation collection, submission, and monitoring progress through to approval
Assess candidate eligibility for sponsorship and ensure the accuracy and completeness of submitted information
Serve as the liaison between candidates, global immigration partners, and governmental authorities, ensuring effective communication and timely progression of immigration processes
Provide clear, accurate advice on immigration laws, regulations, and local compliance requirements relevant to each jurisdiction within the APJ region and beyond
Guide clients and candidates on policy impacts, process expectations, and timelines
Manage the full life cycle of each supported candidate’s immigration needs, including maintaining accurate records, tracking visa expirations, and proactively alerting clients of upcoming deadlines
Partner closely with the Client and Employee Experience teams and external service providers to ensure seamless onboarding of new international hires
Build trust and long-term relationships through proactive communication, thoughtful problem-solving, and a commitment to superior client service
Demonstrate strong accountability for meeting project timelines, influencing internal and external stakeholders to adhere to agreed schedules and deliverables
Stay current with immigration trends, laws, and policy updates within the APJ region and internationally, continuously contributing to improvements in internal knowledge and processes
Identify and recommend opportunities for process optimization to enhance client and candidate experience
Ensure full compliance with local immigration authorities and regulations across relevant jurisdictions
Lead or contribute to global cross-functional initiatives to improve service delivery and compliance outcomes
Requirements:
4+ years of relevant experience in Immigration or Global Mobility within APJ and exposure to other global markets
Strong research orientation, exceptional organizational skills, and meticulous attention to detail
Fast learner capable of understanding complex global operations across 180+ countries
Excellent presentation, communication, and consultative skills in both verbal and written formats
Proficiency in G Suite and other standard business applications
Demonstrated ability to manage client relationships with a consultative and service-oriented approach
Genuine interest in international corporate immigration and mobility programs
Proven ability to deliver consistently high-quality work in a dynamic, fast-paced global environment
Business proficiency in English is required
Nice to have:
Additional language proficiency in a major APAC regional language is highly preferred