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Seamless.AI is seeking a highly strategic and operationally-minded Senior Human Resources Program Manager to serve as a key resource across both our Human Resources and Talent Acquisition teams. This hybrid role is ideal for a program leader who thrives at the intersection of people, process, and technology—driving cross-functional initiatives that enhance the employee experience, optimize recruiting operations, and scale HR programs that support our growing business.
Job Responsibility:
Design, launch, and manage scalable HR programs that drive employee engagement, performance, and organizational effectiveness
Lead onboarding initiatives to ensure new hires are integrated with purpose and aligned with Seamless.AI’s mission, vision, and values
Build and manage programs that support career development, internal mobility, recognition, and employee satisfaction
Oversee employee feedback and engagement surveys
analyze results and partner with HR leaders to take action on key insights
Develop and execute internal communication strategies to increase awareness, adoption, and success of HR programs
Partner with Recruiting leadership to identify process improvements using applicant tracking system (ATS) data and performance metrics
Lead initiatives to streamline hiring workflows, reduce time-to-fill, and improve recruiter productivity and candidate experience
Own the optimization and administration of recruiting tools, systems, and training programs
Collaborate cross-functionally to drive projects related to employer branding, recruitment marketing, talent analytics, and content development
Promote best-in-class recruiting practices and training for hiring managers, ensuring consistency and excellence in execution
Lead complex cross-functional projects from planning to execution across both HR and Talent Acquisition domains
Create and implement change management strategies that support adoption and long-term impact of new programs, systems, and processes
Develop and deliver communication plans that keep stakeholders informed and engaged throughout all project stages
Act as a strategic partner to HR business partners, recruiting leads, department heads, and executive stakeholders
Facilitate training sessions, workshops, and presentations to support program rollout and success
Serve as a subject matter expert on HR and recruiting policies, programs, tools, and compliance practices
Track and report on key HR metrics to measure the effectiveness of HR programs
Conduct employee engagement surveys to assess workplace satisfaction and identify trends in retention
Leverage data insights to inform decision-making and continuously improve programs
Present findings and recommendations to senior leadership
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field
3+ years of experience in HR program management, project management, or a similar role
Strong understanding of HR functions, policies, and compliance requirements
Proven ability to lead cross-functional teams and manage complex projects
Excellent communication, problem-solving, and analytical skills
Proficiency in HRIS, project management tools, and Microsoft Office Suite
Nice to have:
Proven success in HR or Talent Acquisition program management roles, ideally in fast-paced, high-growth environments
Strong project management and change leadership skills, with the ability to juggle multiple priorities and stakeholders
Deep understanding of HR best practices, employee experience strategy, and recruiting operations
Proficiency with HRIS, ATS platforms (e.g., Greenhouse, Lever, etc.), and data analytics tools
Exceptional communication, collaboration, and problem-solving skills
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