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We are looking for a Senior Human Resources Manager to lead people operations for a hospitality organization based in Miami Beach, Florida. This position plays a central role in shaping HR strategy, maintaining multiple locations, and fostering the employee culture and experience. The ideal candidate brings a hands-on leadership style, sound business judgment, and a strong understanding of HR practices within a service-driven environment.
Job Responsibility
Lead the human resources function across multiple locations, aligning people strategies with operational goals and organizational growth
Partner with executive leadership and department heads to guide workforce planning, budgeting decisions, and performance-related initiatives using HR metrics and business insights
Direct core HR operations, including employee relations, compliance, payroll coordination, onboarding, and training programs
Develop and implement policies, procedures, and learning initiatives that strengthen employee performance, consistency, and workplace culture
Manage compensation and benefits administration, maintain vendor relationships, and support headcount forecasting to meet business needs
Oversee recruiting efforts for a range of departments, building talent pipelines and supporting managers in hiring candidates with relevant experience for open roles
Advise supervisors on employee matters such as performance discussions, career development, retention planning, and workplace concerns
Support investigations, workers’ compensation matters, separation processes, and related documentation in accordance with applicable policies and regulations
Promote employee engagement by maintaining an approachable HR presence and creating programs that help reduce turnover and improve retention
Review external agreements and assist with vendor and business partner evaluations tied to HR and operational needs
Requirements
Bachelor's degree in Human Resources, Business Administration, or a related field
Prior HR leadership experience within the hospitality industry is strongly preferred
Demonstrated success supporting organizations with multiple locations or business entities
Strong knowledge of employee relations, benefits administration, onboarding, payroll practices, and HR operations
Experience leading HR staff and partnering effectively with executives, managers, and frontline employees
Ability to use HR data, analytics, and KPIs to inform recommendations and workforce planning
Proficiency with HRIS platforms and standard human resources systems
What we offer
Medical paid for employee
Vacation
401k
Free parking and other industry perks and discounts
up to around 10% bonus opportunity to be further discussed