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The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions. We are seeking a dynamic experienced Senior Human Resources Manager with a strong background in unionized environments. This role is responsible for leading HR initiatives, fostering positive employee relations, and ensuring compliance with employment laws, company policy, and collective bargaining agreements. The ideal candidate will be a proactive HR partner to the national account team and a trusted advisor to employees.
Job Responsibility:
Lead and manage HR operations across multiple client locations, ensuring alignment with organizational goals
Provide guidance to people leaders across the multi-site portfolio on matters of employee relations, performance management, and disciplinary processes
Oversee talent acquisition, onboarding, performance management, and employee development initiatives
Maintain consistent and clear lines of communication with leaders within the portfolio, sharing relevant company policy changes and updates, legal considerations, and organization requirements as necessary to ensure compliance with federal, state/provincial, and local employment laws and regulations
Partner with leadership to drive employee engagement, retention, and organizational culture
Conduct investigations and resolve complex employee relations issues with discretion and fairness
Analyze HR metrics and provide insights to support data-driven decision-making
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or related field
Minimum of 5-7 years of progressive HR experience, with at least 3 years in a unionized environment
preferably with multi-site experience
Ability to travel 40-50%
Strong knowledge of labor laws, collective bargaining processes, and union contract administration
Builds trust and credibility with stakeholders at all levels through clear, empathetic, and persuasive communication
Excellent interpersonal, negotiation, and conflict-resolution abilities
Ability to work effectively in a fast-paced, dynamic environment
An innate desire to provide exceptional hospitality experience to our clients
Proven ability to communicate effectively, both in writing and verbally, including timely follow-through and capability to communicate with leaders at all levels
Demonstrates integrity, fairness, and accountability in all HR practices and decisions
Nice to have:
HR certification (e.g., SHRM-SCP, SPHR, CHRL)
Experience in a multi-site or global organization
Strong familiarity with HRIS platforms and data analytics tools
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