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Aramark Sports & Entertainment is seeking a Senior Human Resources Manager to oversee the Philadelphia District. The Senior Human Resources Manager (Sr.HRM) is responsible for leading Human Resources efforts in their geographical area of responsibility. The Sr.HRM leads teams of Operations and Field HR professionals in a matrixed environment ensuring compliance, team and individual development, organizational alignment and change management goal are being met.
Job Responsibility:
Provide support to Field HR, operational managers, and hourly employees to ensure escalated issues are addressed and resolved in a timely manner
Find opportunities for process or system improvement and partner with District Managers and HR Director to plan and implement change
Mentor, train, develop and provide performance feedback to district operators and stakeholders
Support the Labors Relations process as needed, including participation in bargaining and grievance processes
Develop, implement, assess, and report on key performance indicators for the purpose of identifying trends and risk factors in staffing, turnover, grievances, etc.
Oversee high level staffing planning and process implementation. Provide direct support for hard-to-staff accounts as needed
Run and participate in special projects: ensure project goals and regular progress updates are communicated to all stakeholders
Conduct sensitive investigations and prepare any necessary documentation
This position will office remotely but travel to client sites throughout the district as needed
Requirements:
8+ years of experience as an HR Generalist and/or Employee Relations Specialist
Minimum of 3 years of management experience
Prior experience in an HR matrixed environment strongly preferred
HR certification is preferred
Multi-site experience
Experience working in a union environment is required
Bachelor’s degree in HR related field or equivalent experience is required
Collaborative decision-making skills and ability to work cooperatively with others both within the HR COE and with other COEs throughout the organization
Experience and knowledge in one-on-one coaching and group conflict resolution, effective negotiation, and conducting internal investigations
Proven leadership and experience managing effective relationships and communicating with management at all levels
Flexibility to work event- based hours when needed that would include, evening, weekends, and holidays
Nice to have:
Prior experience in an HR matrixed environment
HR certification
What we offer:
Balanced approach to benefits
Tools to help you take care of your health, family, finances and future