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As the Senior HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.
Job Responsibility:
Serves as a strategic HR Business Partner for the Southern Region
Provides hands-on HR support by maintaining both a physical and virtual presence in boutiques and monitoring the morale and general atmosphere of region
Is aware of all business issues and priorities, and provides focused support, coaching, and guidance to management
Manages employee relations for the store locations and recommends appropriate employment action
Empowers store management to manage employee disciplinary actions
With general supervision, conducts investigations, recommends solutions to issues, counsels’ employees, advises managers on discipline process and facilitates dispute resolution
Leads full cycle recruiting processes to meet the various staffing goals within multiple business units of the organization
Maintains accurate and organized documentation, digital filing and reporting on all candidates/applicant tracking initiatives
Ensures job descriptions are created, evaluated and current for all positions prior to recruitment/hire
Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics
Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts for region
Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates
Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement
Responsible for the management of the company’s annual performance review process and 30/60-day new hire review process
Supports in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company
Requirements:
At least 5 years of experience in a HR Business Partner role
Proven HR leadership in multi-unit, high-volume, high-visibility environments
Background in luxury retail or service-oriented organizations
direct store experience preferred
Expertise in full recruitment lifecycle across all organizational levels
Strong capabilities in employee relations, talent development, recruiting, and performance management
Skilled in building lasting relationships and influencing across all levels of organization
Solid knowledge of HR policies, employment laws, compliance, and reporting
Excellent communication, public speaking, and interpersonal skills
adept at coaching and empowering others
Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation
Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines
Highly organized, detail-oriented, self-motivated
effective in both independent and team settings
Business acumen with operational strength
Kind yet effective leadership marked by humility and compassion
Comfortable in fast-paced environments with strong prioritization skills
Bachelor’s degree preferred
Travel for boutique visits required two times per year
Nice to have:
Background in luxury retail or service-oriented organizations
direct store experience preferred
Bachelor’s degree preferred
What we offer:
Commission and bonus incentives based on sales performance
Medical, Dental, Vision, Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more