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As the Senior HR Business Partner, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering, and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.
Job Responsibility
Manage all aspects of the recruiting process
Foster and maintain employee relationships through coaching, advising, and negotiating in conflict situations
Assist in organizational effectiveness efforts
Deliver HR solutions in recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training
Work closely with store leadership teams and employees within the Southern Region
Partner with other members of the HR team
Serves as a strategic HR Business Partner for the Southern Region
Provides hands-on HR support
Maintains both a physical and virtual presence in boutiques
Monitors morale and general atmosphere of region
Is a regular contributor to regional meetings and store level management/staff meetings
Is aware of all business issues and priorities
Provides focused support, coaching, and guidance to management
Manages employee relations for store locations
Recommends appropriate employment action
Empowers store management to manage disciplinary actions
Conducts investigations
Counsels employees
Advises managers on discipline process
Facilitates dispute resolution
Leads full cycle recruiting processes
Maintains accurate organized documentation and reporting on candidates/applicant tracking
Ensures job descriptions are created and current
Posts all regular vacant positions internally and externally
Provides analysis of recruiting processes, employee retention statistics, and other HR metrics
Responsible for HR headcount budget, new headcount requests, and maintenance of organizational charts
Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates
Reviews store talent and succession planning
Provides management coaching recommendations
Works with HRBP team to implement new programs and initiatives
Supports with special projects and initiatives
Responsible for management of annual performance review process and 30/60-day new hire review process
Creates and designs content of performance reviews
Supports development and administration of other projects and procedures
Requirements
At least 5 years of experience in a HR Business Partner role
Proven HR leadership in multi-unit, high-volume, high-visibility environments
Background in luxury retail or service-oriented organizations
direct store experience preferred
Expertise in full recruitment lifecycle across all organizational levels
Strong capabilities in employee relations, talent development, recruiting, and performance management
Skilled in building lasting relationships and influencing across all levels of organization
Solid knowledge of HR policies, employment laws, compliance, and reporting
Excellent communication, public speaking, and interpersonal skills
adept at coaching and empowering others
Proficient in HR technology and tools (Excel, PowerPoint, Word, HRIS) for data analysis and presentation
Demonstrated judgment, critical thinking, and ability to manage multiple priorities under deadlines
Highly organized, detail-oriented, self-motivated
effective in both independent and team settings
Business acumen with operational strength
Kind yet effective leadership marked by humility and compassion
Comfortable in fast-paced environments with strong prioritization skills
Bachelor’s degree preferred
Travel for boutique visits required two times per year
What we offer
Commission and bonus incentives based on sales performance
Medical
Dental
Vision
Life Insurance
Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing