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Senior Human Resource Specialist

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Insperity

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Location:
United States , Kingwood, Texas

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

This position is responsible for aligning resources and delivering customized Human Resource service solutions aligned with clients’ business goals resulting in improved performance management and positively impacting client businesses. Collaborates with client senior and C-Suite level and Key Decision Makers (KDMs) to build deep meaningful relationships, troubleshoot situations, and provide guidance as a trusted business advisor and thought partner. Acts as a strategic partner in managing internal projects and relationships. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

Job Responsibility:

  • Manages assigned clients, including a mix of complex clients, by consistently contributing to clients’ overall success and growth while maintaining high customer satisfaction and retention
  • Develops and maintains strategic and effective relationships, provides sound guidance and value-added solutions that contribute to clients’ success and growth of their business and results in high customer satisfaction and retention
  • Fosters relationships with client HR and senior leaders, advises clients on HR compliance and business goals, tailoring approaches as needed
  • Utilizes profound knowledge in employee relations, legislation interpretation, benefits, wage and hour regulations, and employee performance management
  • advises clients on human resource-related issues
  • suggests innovative HR strategies
  • Engages with internal support teams
  • Analyzes data and statistics for trends and patterns
  • Based on metrics and analysis, makes recommendation for policies and activities to improve the organizational culture
  • Facilitates client trainings
  • Collaborates with clients and Account Executives on HR goals in alignment with business objectives
  • Understands and implements client’s people, organizational structure, and leadership development strategies throughout the business life cycle
  • Engages proactively with clients to continually understand evolving organizational strategy and goals
  • Ensures all client and client-related interactions are properly and timely documented
  • Partners with and guides HR Representative/Data Support Specialists, HR Specialists, and Account Executives
  • Pilots new internal tools, resources, and products and provides feedback
  • Participates in and may lead project teams and focus groups to improve processes or client solutions
  • Requests or volunteers to deliver training and other development opportunities for internal partners and peers
  • Acts as Subject Matter Expert (SME) on processes, projects or tools as requested by leadership
  • Connects with peers and internal resources across the company and in other regions to identify opportunities for process improvement and collaboration
  • Understands Customer for Life strategy, recognizing when and how to introduce options to clients and engaging the appropriate internal resources
  • Supports Sales organization including partnering individual with BPA in prospect meetings
  • Understands client power structure and dynamics, advising, negotiating and influencing client toward HR compliance and business goals
  • Creates content and hosts knowledge sharing sessions with team
  • Understands Insperity and approved partner technologies and proactively consults with clients to deliver client value tied to initiatives and goals

Requirements:

  • Bachelor's Degree in Human Resources, Business Administration or a related field or equivalent work experience is required
  • Eight or more years of end-to-end Human Resources operations experience required with a focus on HR Generalist, HR Business Partner, or Manager roles is required
  • Prior experience in multi-state companies who have at least 500 employees is required
  • Experience operating in a matrixed environment is preferred
  • At least one of the below certifications is preferred: Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP)

Nice to have:

  • Experience operating in a matrixed environment is preferred
  • At least one of the below certifications is preferred: Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), Senior Professional in Human Resources (SPHR), SHRM Senior Certified Professional (SHRM-SCP)
What we offer:
  • Flexibility: Over 80% of Insperity’s jobs have flexibility
  • Career Growth: Insperity provides many ways to grow with the company
  • We offer continuous learning programs, mentorship opportunities and ongoing training
  • Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more

Additional Information:

Job Posted:
January 01, 2026

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