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The HRIS Senior Business Partner is responsible for the administration, maintenance, and support of the Peabody’s HRIS (SuccessFactors). The role serves as the first point of contact for in country HR Operations and other stakeholders for system-related queries, issues, and enhancements. In addition, the HRIS Senior Business Partner will support workforce analytics by extracting, analyzing, and reporting on HR data to enable evidence-based decision-making and workforce planning.
Job Responsibility:
Act as system administrator for SAP SuccessFactors, ensuring the effective operation of modules (e.g., Employee Central, Recruitment, Onboarding, Performance & Goals, Learning, Compensation, etc.)
Provide first-level support to the HR Operations team, resolving system-related queries and escalating more complex issues as required
Monitor and maintain data integrity, ensuring accuracy, consistency, and compliance with data governance standards
Support HR reporting and workforce analytics by: Preparing regular and ad-hoc workforce reports and dashboards within PowerBI
Analyzing trends and providing insights to HR and business leaders
Assisting with workforce planning activities through data modelling and forecasting
In conjunction with the Senior Manager HRIS & Analytics coordinate with IT, vendors, and external consultants to support system upgrades, releases, and issue resolution
Assist in system configuration, testing, and deployment of new functionality or modules
Develop and maintain process documentation, user guides, and training materials to support system users
Deliver user training and provide guidance to HR Operations and other system users
Contribute to continuous improvement initiatives to optimize HR processes, system functionality, and workforce analytics capability
Ensure compliance with organizational policies, procedures, and relevant legislation relating to data privacy and HR systems
Requirements:
Bachelor’s degree in Business Administration, HR or a related field required
Master’s degree preferred
Experience with HRIS, ATS, Sourcing and Marketing tools
Proficiency in Microsoft Office Suite, including Excel, Word and PowerPoint as well as SuccessFactors and SAP is required
Prior experience in system administration for SuccessFactors is highly regarded
Ability to prioritize work effectively, and manage multiple tasks
Excellent written and verbal communication skills with a strong attention to detail
Strong problem solving and analytical abilities
Demonstrated ability and commitment to a high level of customer service and issue resolution
ability to deal with sensitive and confidential issues
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
What we offer:
flexible work policies, including hybrid office/home working arrangements
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