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Senior HRIS Analyst – SAP SuccessFactors Recruiting & Onboarding Foundever® is a global leader in customer experience (CX), supporting more than 750 of the world's leading brands through innovative technology, expertise, and people. With 170,000 associates operating across more than 40 countries, we're committed to delivering exceptional experiences for our clients, customers, and employees. As part of our Global HRIS function, you'll help drive the evolution of our HR technology landscape, supporting systems and processes that impact employees and candidates worldwide. The Opportunity We are seeking an experienced Senior HRIS Analyst with strong expertise in SAP SuccessFactors Recruiting and Onboarding to join our Global Talent Management team. This role will play a key part in the administration, optimisation, and continuous enhancement of our global recruiting technology platform. Working closely with Talent Acquisition, HR, and business stakeholders, you'll drive system improvements that increase user adoption, automate processes, enhance the candidate experience, and maximise the value of our technology investments. This is an exciting opportunity for someone who enjoys combining technical expertise with business partnership to deliver impactful HR technology solutions on a global scale.
Job Responsibility
Administer and support SAP SuccessFactors Recruiting and Onboarding globally
Configure, maintain, and enhance system functionality to meet evolving business requirements
Drive process simplification, automation, and continuous improvement initiatives
Gather, analyse, and translate business requirements into technical solutions and system configurations
Lead and support system enhancements, releases, testing, and deployment activities
Manage system governance and change control processes in line with HRIS and IT standards
Provide Tier 2 and Tier 3 support, troubleshooting issues and performing root cause analysis
Act as a Subject Matter Expert for SuccessFactors Recruiting, Onboarding, and related Talent Acquisition technologies
Evaluate and implement new functionality from SuccessFactors releases
Collaborate with global stakeholders to ensure solutions meet business needs across multiple regions and languages
Identify opportunities to improve efficiency, integration, automation, and user experience
Requirements
3+ years' experience administering and supporting SAP SuccessFactors Recruiting and Onboarding within a global organisation
Strong knowledge of recruiting and onboarding processes and best practices
Experience configuring and supporting SuccessFactors Recruiting and Onboarding modules
Strong understanding of Role-Based Permissions (RBP)
Experience managing the full software development lifecycle, including requirements gathering, configuration, testing, deployment, and support
Proven experience conducting system audits and maintaining compliance standards
Excellent analytical, troubleshooting, and problem-solving skills
Strong stakeholder management and communication skills
Ability to manage multiple priorities and work independently within a fast-paced environment
Demonstrated experience identifying opportunities for process automation and optimisation