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The Senior HR Business Partner acts as the strategic HR partner to CIS & AIDA Service Towers, with end-to-end accountability for HR delivery and people strategy across a complex, global organisation. The role will partner with two VOIS GMT members for CIS & AIDA, as their trusted HR lead. The role supports two evolving business areas operating across multiple geographies, including Germany, the UK, Egypt, India, Italy, Spain and Romania. One area has been recently established (within the last six months) and is still in the process of stabilising, with ambitious revenue growth targets alongside aggressive long-term cost and efficiency objectives. The other is entering a significant transformation journey to establish itself as a new, centralised service tower within VOIS, requiring end-to-end organisational shaping and integration.
Job Responsibility
Define and deploy people strategy and plans aligned to business priorities
Act as primary HR strategic partner to leadership teams, influencing business decisions
Drive governance cadence, tracking delivery of hiring, workforce, cost and talent outcomes, and holding leaders accountable for execution against business priorities
Lead organisation design, workforce planning and transformation initiatives, including capability transformation, and development of an AI-enabled future-ready organisation
Drive workforce shaping aligned to SPI, right-shoring and cost outcomes, enabling value-based workforce decisions and productivity improvements and embedding the operating model
Lead delivery of strategic transformation programmes and operating model evolution, ensuring strong change leadership, communication, adoption and embedding of new ways of working across leadership teams and the wider organisation
Lead talent strategy, succession planning and leadership pipeline development enabling mobility of talent into high-impact roles aligned to business priorities
Own FTE and OPEX planning, aligning workforce capacity, cost and capability to business demand
Own delivery of the annual HR calendar and people lifecycle activities (reward, performance, talent)
Provide senior oversight and guidance on complex employee relations matters, people risk, organisational change, policy application and compliance, ensuring a balanced, commercial and legally aware approach to decision-making
Shape organisational culture and leadership behaviours in line with Vodafone values, strengthening team effectiveness, inclusive leadership and accountability for sustainable performance
Lead strategic resourcing discussions for critical roles and skills, using external market insight and build, buy, borrow and automate approaches to ensure the right workforce mix for future business demand
Ensure effective integration with HR Centres of Excellence and HR Operations, translating business needs into enterprise HR solutions and leveraging specialist teams to deliver scalable, high-impact outcomes
Drive employee engagement, high performance culture and leadership effectiveness, ensuring leaders are accountable for engagement outcomes and driving a consistent follow-through on actions, embedding a strong commercial mindset and accountability for diversity and inclusion outcomes, including strengthening diverse leadership pipelines
Use people data to diagnose issues and drive targeted interventions
Requirements
Proven ability to operate as a strategic HR partner in global matrix organisations
Commercial acumen and business understanding, linking people strategy to business performance
Experience leading organisational transformation, workforce planning and capability building
Strong influencing, stakeholder management and leadership coaching capability, with experience supporting senior leaders through change, conflict and complex people decisions, and developing HR team members
Ability to analyse complex data and translate into clear, actionable insights
Executive presence, sound judgement and resilience, with the ability to navigate ambiguity, challenge constructively and operate effectively in politically complex environments
Degree level education (or equivalent experience)
Experienced in senior HR roles, with exposure to leading people, projects, or functional initiatives
Experience operating within global, matrixed organisations and transformation environments
Strong understanding of HR operating model, talent management and organisational effectiveness
Project and change management experience, including leading the people side of transformation, embedding change and managing organisational risk
Strong understanding of employee relations, policy governance and employment risk in complex business environments