Senior HR Service Advisor Job at Microsoft Corporation (Hyderabad)

Senior HR Service Advisor

Microsoft Corporation

Location:
India , Hyderabad

Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a highly capable Senior Advisor to join the Pay Centralization Team within the Employee Data workstream, People Operations. This role is responsible for supporting Europe & Americas payroll operations through effective management of payroll inputs, stakeholder coordination across the ADP / One Payroll stack, and end-to-end payroll input reconciliation across multiple countries and regions.

Job Responsibility:

Manage and govern payroll-related inputs across Europe & Americas regions, ensuring timely and accurate submission before payroll cut-off
Perform end-to-end reconciliation of payroll-impacting data across Employee Central, SAP, ADP, and related payroll systems
Validate effective dates, pay-impacting fields, and manual payroll inputs to minimize defects and ensure payroll accuracy
Investigate discrepancies, replication failures, and data mismatches across systems and drive timely resolution
Support payroll readiness by ensuring transactions are processed in line with service level expectations and compliance requirements
Act as a key liaison between Employee Data, One Payroll, payroll providers, and other People Operations stakeholders
Coordinate with internal and external teams to ensure clarity on payroll inputs, ownership, dependencies and escalation paths
Manage stakeholder communications for issues related to payroll data flow, manual interventions, and process exceptions
Support transition and centralization initiatives by aligning on operating models, responsibilities, and controls
Maintain strong governance over manual payroll inputs and ensure they are used only where necessary and properly approved
Contribute to the development and adherence of RACI, escalation frameworks, and payroll control mechanisms
Ensure audit readiness through accurate documentation, process traceability, and compliance with payroll and employee data standards
Support continuous review of desktop procedures, knowledge articles, and process documentation
Work across Employee Central (EC), SAP, ADP, and related systems to process, validate, and troubleshoot payroll-impacting changes
Support payroll process centralization by identifying process gaps, handoff risks, and opportunities for simplification
Collaborate on system and workflow improvements that reduce manual effort and improve data quality
Identify opportunities to simplify payroll input processes using low-code / no-code tools such as Power Automate, Power Apps, or similar technologies
Partner with process owners and technical teams to improve tracking, validation, and routing of payroll inputs
Contribute to initiatives focused on reducing manual touchpoints, increasing efficiency, and improving stakeholder experience

Requirements:

5–7 years of experience in payroll operations, employee data, or a related HR shared services environment
Strong experience in managing payroll inputs, validations, and reconciliation activities
Good understanding of payroll operations across Europe and Americas or multi-country environments
Strong stakeholder management skills with the ability to work across functional and regional teams
Excellent analytical and problem-solving skills with high attention to detail
Ability to manage multiple priorities in a deadline-driven environment
Strong verbal and written communication skills

Nice to have:

Experience working with SAP, ADP, and Employee Central (EC)
Knowledge of payroll integrations, payroll cut-off governance, and replication/reconciliation concepts
Experience in global payroll centralization or payroll transformation initiatives
Familiarity with low-code / no-code platforms for workflow automation and process improvement
Exposure to compliance, audit controls, and operational governance in payroll or employee data environments

Additional Information:

Job Posted:
May 10, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

Microsoft Corporation - All Job Offers

Job Link Share:

Senior HR Service Advisor

Microsoft Corporation

Location:
India , Hyderabad

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 10, 2026

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