Senior HR Product Analyst, HR Systems, Wells Fargo

Wells Fargo

Location:
United States, Phoenix, AZ ▼
Charlotte, NC
Minneapolis, MN

Category:
Human Resources

Contract Type:
Employment contract

Salary:

84000.00 - 149400.00 USD / Year

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Job Description:

Wells Fargo is seeking a Senior HR Product Analyst, HR Systems, to join the HR Employee/Labor Relations Services Team within Traditional Product Management. This is an exciting opportunity to help lead Wells Fargo’s Human Resources transformation to deliver a new experience to our team through process and technology. The Senior HR Product Analyst, HR Systems, will deliver compelling and integrated HR technology solutions and ensure alignment to HR Product and Portfolio Management standards and best practices. The ideal candidate is a hands-on, proven contributor with strong leadership, communication and problem-solving skills, knowledge of the project tasks required to deliver solutions leveraging both in-house and SAAS based applications (ServiceNow and Workday). Candidates must have a proven ability to work collaboratively with cross-functional teams (partners from COE business partners, HR, Legal, Technology, and Risk) and possess strong interpersonal skills.

Job Responsibility:

Evolve the HR Portfolio and roadmap in partnership with Product leadership, HRIS, our HR business owners, and other stakeholders across the business
Work closely with business partners to evaluate business requirements, plan projects, and participate in efficient development, delivery, and deployments
Function as the highest-level internal consultant within technology and business groups by building and/or re-engineering HR technical and business processes and tools for greater efficiencies with significant impact to the business
Lead the planning, support, and execution of user acceptance cycles, including identifying and documenting all relevant test scenarios and test cases
Produce effective documentation to capture and communicate business process and requirements in the format of business process flow diagrams, data flow diagrams, data definition documents, decision trees, logic diagrams, requirements documents, and user experience flows
Influence, guide and lead less experienced Strategy and Execution staff within the group
Lead and facilitate workshops and discussions to effectively gather requirements and achieve a detailed understanding of client objectives and desired outcomes
Drive requirements, incorporating product expertise and industry knowledge to discover and validate what has real value to the business
Partner with client area to execute planning, conducting, and directing the analysis of overly complex business problems to be solved with automated systems (i.e., ServiceNow, Workday)
Manage multiple stakeholder groups including global business teams, risk management, compliance, legal, data privacy
Own and execute on system administration for Workday/ServiceNow, including configuration, business processes, security & compliance, notifications, auditing, and data quality management
Drive and maintain capability-specific, vendor-led releases and system enhancements, including the configuration and development of new features, deploying enhancements, as well as creation and execution of test plans, user acceptance and regression testing
Assist in decomposing epics into effective user stories
Maintain task status in JIRA or similar Agile management tool
Work with user groups to resolve questions, assess user needs, and recommend changes
Ensure cross-functional dependencies are articulated, managed, and addressed to execute projects with quality and on-time
Contribute to delivering solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management

Requirements:

4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
3+ years of HR Systems experience (e.g., Workday, Workday Extend, Peoplesoft, SAP, ServiceNow, Oracle, or similar) preferably in a global environment with multiple integrations
3+ years of analyst experience configuring and supporting HR systems, preferably Workday HCM/ServiceNow, or similar human resource management software
1+ years of experience with ServiceNow HR Service Delivery application (HRSD)
1+ years of experience with Workday and ServiceNow integrations
Experience with ServiceNow reporting and dashboards
Experience operating in an Agile environment and/or strong knowledge and understanding of Agile
Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes
Experience driving the requirements process with both technical and business partners
Experience interpreting business and technical needs and translating them into user stories
Experience managing complex technology projects and presenting to multiple levels of management
Ability to operate as part of cross functional work streams to execute projects with quality and on-time
Knowledge of HR business processes
Excellent verbal, written and interpersonal communication skills
Strong organizational, multi-tasking and prioritization skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

Nice to have:

Experience with ServiceNow HR Service Delivery application (HRSD)
Experience with Workday and ServiceNow integrations
Experience with ServiceNow reporting and dashboards
Experience operating in an Agile environment and/or strong knowledge and understanding of Agile
Experience leading and facilitating workshops and discussions to meet client objectives and desired outcomes
Experience driving the requirements process with both technical and business partners
Experience interpreting business and technical needs and translating them into user stories
Experience managing complex technology projects and presenting to multiple levels of management
Ability to operate as part of cross functional work streams to execute projects with quality and on-time
Knowledge of HR business processes

What we offer:

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement

Additional Information:

Job Posted:
July 04, 2025

Expiration:
August 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior HR Product Analyst, HR Systems