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Senior level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources Partnership and Delivery teams. Provides a broad range of HR services to client groups within Citi. This is a 12 months fixed-term role.
Job Responsibility:
Utilize Citi's case management system to manage workload
Deliver HR services and build capabilities to drive organizational performance
Responsible for HR delivery and implementation across the employee lifecycle
Provide coaching and guidance to managers on people related queries
Partner with key stakeholders to solve complex matters and escalated client issues
Resolve moderately complex HR issues
Support sensitive conversations with senior management
Support the review and execution of ad hoc reporting, regulatory reviews, or audits
Partner with Human Resource Business Partners, Centers of Excellence, and other key stakeholders
Identify issue trends and implement solutions
Execute delivery of global priorities and employee life cycle processes
Coordinate with country HR partners
Steer global initiatives
Lead and/or initiate cross Citi projects
Serve as SME on relevant HR processes
Backup/deputy for Workplace Support Leads
Requirements:
6-10 years of relevant experience
Consistently demonstrates clear and concise written and verbal communication
Working knowledge of HR functions
Working knowledge of applicable US laws
Proficient in Microsoft Office and Workday (or similar systems)
Bachelor's degree/University degree or equivalent experience
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