CrawlJobs Logo

Senior HR Ops. Manager

plus.net Logo

Plusnet

Location Icon

Location:
India , Gurugram

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

You will lead the India-based Global Services Hub, overseeing Contact Services, Colleague Lifecycle processes, Payroll, and Specialist HR Services. This role drives operational excellence, digital optimisation, and a consistent, high-quality colleague experience. You will collaborate with global leaders, influence service design, and manage a large, diverse team.

Job Responsibility:

  • Lead end-to-end HR service delivery and ensure alignment with global service owners
  • Drive efficiency, automation, and continuous improvement
  • Manage and develop a high-performing team
  • Oversee data quality, compliance, and reporting
  • Partner with stakeholders across HR, Digital, and business units
  • Support transformation and change initiatives at scale

Requirements:

  • Experience leading large HR service delivery operations (global/offshore preferred)
  • Strong knowledge of HR processes, systems, and data management
  • Proven leadership and people development skills
  • Excellent communication and stakeholder management capabilities
  • Ability to drive change, solve complex issues, and use data for decision-making

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Icon
Plusnet - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior HR Ops. Manager

Senior HR Business Partner

We are looking for a high-impact Senior HR Business Partner to join our team in ...
Location
Location
United States , Atlanta
Salary
Salary:
Not provided
arrive.com Logo
Arrive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience as a Senior HRBP, specifically within fast-paced, international, or matrixed organizations
  • Proven track record handling post-merger integration (PMI), restructuring, or significant organizational transformation
  • Deep understanding of US market and employment law, employee relations, and cultural nuances, with the ability to translate global goals into local action
  • You are a quick learner who requires minimal hand-holding
  • You are comfortable working with ambiguity and can drive projects forward independently
  • Strong ability to influence senior stakeholders without direct authority
  • You are direct, transparent, and empathetic
Job Responsibility
Job Responsibility
  • Lead the US business unit through transformation and post-merger integration efforts, ensuring organizational design aligns with new strategic goals
  • Act as the primary partner to US leadership, offering rapid, actionable insights to navigate complex cross-functional and international matrix structures
  • Actively bridge the gap between legacy cultures and the future vision
  • Foster a collaborative, inclusive environment that keeps morale high during periods of intense change
  • Act as a self-sufficient resource for high-stakes employee relations, performance management, and compensation reviews
  • Identify critical talent gaps and retention risks during the integration phase
  • Implement immediate strategies to retain key players
  • Ensure all HR initiatives are compliant with US federal and state employment laws while aligning with Global P&C standards
  • Act as the bridge between the US business and Global P&C Centers of Excellence (Compensation, L&D, Ops), ensuring global solutions land effectively in the local market
  • Monitor real-time KPIs (retention, engagement, productivity) to spot trends early and pivot strategies quickly
Read More
Arrow Right

Senior Compensation & Benefits Manager

You will lead the design and implementation of Omio’s total compensation and ben...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
foodlabs.com Logo
FoodLabs & Atlantic Labs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Human Resources, Business, or related field
  • CCP certification or Master’s is a plus
  • Proven experience of 8 to 10 years in Total Rewards, Compensation & Benefits, or a similar role with a strong data focus
  • Strong understanding of compensation structures, benefits, and employee recognition programs
  • Advanced Excel skills (e.g. pivot tables, formulas, data modeling) essential
  • familiarity with Leapsome or similar performance tools is an advantage
  • Comfortable working with HRIS systems like Workday and people data to generate reports and insights
  • Strong analytical mindset with the ability to turn data into actionable recommendations
  • Effective communicator with the ability to present to Executive stakeholders
  • Highly detail-oriented, discreet, and professional, with a collaborative approach and strong integrity
Job Responsibility
Job Responsibility
  • Lead the design, implementation, and day-to-day management of Omio’s global compensation and benefits programs, ensuring alignment with business goals and employee experience
  • Conduct market research and benchmarking to ensure total rewards competitiveness across all Omio locations
  • Maintain accurate compensation structures, salary ranges, bonus frameworks, and equity data
  • Support annual and off-cycle salary review cycles — prepare data templates, validate inputs, and ensure process integrity
  • Ensure compliance with local legal requirements (e.g., gender pay gap reporting, UK pension re-enrolment, and upcoming EU Pay Transparency laws)
  • Oversee implementation and administration of employee benefits across multiple geographies, coordinating with vendors and local HR teams
  • Review and enhance benefits offerings based on employee feedback and market insights
  • Support communication and engagement initiatives for benefits, recognition, and well-being programs
  • Partner with the People team to align rewards with performance management and calibration processes
  • Provide insights and data to support reward-related decision-making
What we offer
What we offer
  • A competitive and attractive compensation package
  • A diverse team of more than 45 nationalities
  • Fulltime
Read More
Arrow Right

HR Business Partner

We are looking for an HR Business Partner to support our Web & Social Video team...
Location
Location
United Kingdom , Manchester
Salary
Salary:
Not provided
ladbiblegroup.com Logo
LADbible Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven HR Business Partner experience (or Senior HR Advisor ready to step up) supporting leaders and managers in a fast-paced environment
  • Strong track record of developing managers and shifting day-to-day leadership capability through practical, embedded approaches
  • Strong working knowledge of UK employment law and people best practice
  • Confident handling complex ER casework end-to-end and coaching managers through difficult conversations
  • Highly credible coaching style with the ability to influence Heads of Department and first-line managers
  • Strong judgement and the ability to balance employee experience, performance and risk
  • Practical, outcome-focused approach, able to simplify and embed good people practice at pace
  • Comfortable using people data and insights to prioritise actions and measure impact
  • Collaborative and proactive, with a continuous improvement mindset
Job Responsibility
Job Responsibility
  • Partner with Heads of Department and first-line managers to build confident, consistent people leadership across the function
  • Coach managers on the fundamentals: clear expectations and goals, quality 1:1s, feedback, performance conversations, and managing underperformance early
  • Embed practical “manager essentials” (toolkits, templates, learning sessions) and drive adoption through hands-on support
  • Support leaders through ongoing organisational change, ensuring teams have clarity on structure, roles, ways of working and priorities
  • Provide guidance on change communications, engagement and team health to maintain focus and momentum
  • Partner with the Head of HR on org design, restructuring activity, risk management and ensuring fair, consistent application of process
  • Strengthen performance management practices by driving accountability, calibration where required, and timely interventions
  • Support talent planning and succession for critical roles
  • partner with the Talent & Development pillar lead to implement development actions
  • Enable internal mobility and development planning where it supports business resilience and capability needs
Read More
Arrow Right

Senior Global People Operations Specialist

We are looking for a Senior Global People Operations Specialist to join our Peop...
Location
Location
United States , San Francisco
Salary
Salary:
140000.00 - 170000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of HR Operations experience with a focus on employee lifecycle management, HR systems, and vendor coordination
  • Proven track record working within global or hypergrowth tech environments
  • Deep understanding of US and EMEA employment policies and practices
  • Experience working with global teams and collaborating across time zones
  • Experience working with EOR providers and benefits vendors across multiple EMEA and APAC countries
  • Experience working in global mobility - immigration, visas, international relocations and transfers
  • Demonstrated ability to manage escalations, navigate complexity, and deliver solutions that scale
  • High integrity and discretion when dealing with sensitive employee data and situations
  • Obsessive over the details and have expertise in developing internal documentation or process guides
  • Have contributed to building or improving internal knowledge systems or employee-facing support content
Job Responsibility
Job Responsibility
  • Serve as the first escalation point for employee and manager HR-related queries
  • Manage and continuously improve onboarding, offboarding, and related People Ops workflows for employees globally
  • Drive global mobility programs, including immigration, relocation, and international transfers
  • Oversee day-to-day vendor relationships with global EOR and benefits providers across 25+ countries
  • Maintain and evolve documentation for key People Ops processes, policies, and standard operating procedures
  • Support internal projects to enhance systems, tools, and operational efficiency within the People function
  • Partner with HRBPs and business leaders to execute employee lifecycle changes and ensure data integrity in core HR systems
  • Partner with our Legal team to ensure compliance activities related to local labor regulations and internal policy updates
  • Act as liaison to the Workplace team, ensuring seamless coordination and onsite support for employees and office operations
  • Partner with the payroll team on both US and non-US leave management and assist with the accurate and timely closure of bi-monthly payroll
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right
New

HR Delivery - Strategy & Ops Excellence – Senior Vice President

The HR Delivery -Strategy & Ops Excellence – Senior Vice President is a senior m...
Location
Location
Poland , Warsaw
Salary
Salary:
340990.00 - 580610.00 PLN / Year
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant experience
  • Experience in management position related to Operations function
  • Experience in Finance or Banking
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Design, oversee, and evaluate operative strategies to have efficient processes, improve the customer experience, and reduce losses to the institution
  • Design strategies that generate improvements
  • Review processes, procedures, strategy changes, and capacity plans to ensure productivity, inventory control, and turnaround time according to Service Level Agreements (SLAs)
  • Oversee all policies and procedures are in place to ensure operations run within the highest quality standards, Fraud and Regulatory Risks are minimized, and customers have a positive experience
  • Develop proposals for all initiatives and communicate opportunities and progress against the proposal in a concise and timely manner to senior leadership
  • Provide judgements based on analysis of facts and a diverse range of internal and external sources in complicated, unique, and dynamic situations
  • Negotiate internally and communicate management report to senior management, recommending next course of action
  • Participate in improvement projects with internal and external stakeholders
  • Partner with senior line directors to identify opportunities and communicate conclusions and analysis back to senior management
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy
What we offer
What we offer
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
  • Fulltime
Read More
Arrow Right

Senior HR Business Partner

Come join the company that is reinventing cloud security and empowering business...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10 years total of HR experience with 5+ years in a Senior HRBP (or demonstrable equivalent), ideally within a fast-paced technology environment
  • Fluency in both Japanese and English (written and verbal) is required
  • Deep knowledge of Japan labor law and HR practices is essential
  • prior experience supporting broader APJ territories is a strong plus
  • Comfortable "rolling up your sleeves" to help handle HR Ops and payroll-related matters alongside higher-level business partnering
  • Experience supporting Director+ level leadership and the ability to influence mid-to-senior management
  • Proven ability to work in a changing environment where processes are still being defined and built
  • Exceptional interpersonal skills with a focus on problem-solving and employee experience
  • Ability to use data to tell a story and propose methods for continuous improvement
  • Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship
Job Responsibility
Job Responsibility
  • Act as the go-to HR resource for Japan while assisting the Principal HRBP in delivering HR services across the APJ region
  • Guide and coach people managers on performance management, employee relations, and team effectiveness to build high-performing teams
  • Support generalist activities, including collaborating with (but not owning) HR Ops and payroll to ensure compliance and accuracy for the Japan workforce
  • Facilitate the implementation of core HR programs (Annual Reviews, Total Rewards, Engagement Surveys) within your client groups
  • Help build and scale HR processes from the ground up in Japan, ensuring global policies are localised and compliant with labour laws
  • Partner with the Revenue team to support talent development, onboarding, and workforce planning to ensure we have the right skills in the right seats
  • Maintain and analyze HR metrics to identify trends in retention and engagement, providing actionable recommendations to leadership
  • Partner with Recruitment, Finance, and Legal to ensure seamless execution of the workforce plan and employee lifecycle changes
Read More
Arrow Right

Global Semi-Senior Recruiter

We are looking for a Semi-Senior Recruiter to join our Talent Acquisition team o...
Location
Location
Argentina , Buenos Aires
Salary
Salary:
Not provided
bettercollective.com Logo
Better Collective
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a Recruiter for at least 3 years
  • Strong screening and interviewing skills
  • Hands-on experience with active sourcing, especially for hard-to-fill roles
  • Experience working with an ATS
  • Strong communication skills in English
  • Ability to work autonomously with clear ownership and accountability
  • Experience working in a global or distributed organisation
  • Motivation to work with recruitment automation and process improvement using AI
  • Strong drive to deliver results, improve processes, and continuously raise the bar on hiring quality and speed
Job Responsibility
Job Responsibility
  • Own end-to-end recruitment execution for assigned vacancies, ensuring speed and quality
  • Lead intake conversations with Hiring Managers to clarify role requirements, seniority, and interview processes
  • Screen inbound applications and actively source candidates, focusing on new sourcing approaches
  • Conduct preliminary interviews and build shortlists to present to Hiring Managers
  • Work closely with the Head of Talent Acquisition, receiving guidance and feedback, while being expected to operate independently and take full ownership of your scope
  • Collaborate with Local HR Managers, People Ops, and Hiring Managers to ensure a smooth and efficient hiring process
  • Ensure accurate and up-to-date tracking of candidates in our ATS and use automations to reduce manual administration
  • Maintain strong pipeline visibility and proactively flag risks or bottlenecks
What we offer
What we offer
  • Access to an online platform for local discounts (supermarkets, gyms, travelling, etc), plus online training, stretching classes and more
  • Access to a language platform with more than 10 languages available
  • Work alongside colleagues from around the world and gain real insights into different markets and cultures
  • We do our best to support work-life balance and offer flexibility whenever possible
  • Fulltime
Read More
Arrow Right

Director, People Operations & Enablement

As Director, People Operations & Enablement, you will play a pivotal role in bui...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a scale-up environment across multiple geographies
  • Prior experience leading and transforming a shared service center team
  • Adept at change management, metrics reporting, and identifying ways to measure success and outcomes
  • Willingness to take ownership, lean into the details, yet still pull-up to see the bigger picture
Job Responsibility
Job Responsibility
  • Build and lead a scalable People Operations function to support headcount growth in existing and new global locations
  • Design, implement, and continuously improve efficient people operations processes, covering onboarding, mobility, performance, exits, and everything in between
  • Identify process and tool inefficiencies, introduce new solutions, and drive change management initiatives to enhance employee experience and operational excellence
  • Oversee the operations of a shared service center, ensuring high-quality, compliant, and consistent HR service delivery globally
  • Develop and track key metrics and dashboards to measure the effectiveness and impact of People Operations programs
  • provide regular reporting to senior management
  • Partner with senior leaders, HR Business Partners, Talent Acquisition, Finance, Legal, and other stakeholders to align People strategies with business goals and ensure seamless cross-functional collaboration
  • Leverage data and analytics to inform decisions, drive improvements, and communicate impact at the executive level
  • Champion the adoption of new technologies and HR systems to automate, simplify, and scale People Operations
  • Foster a culture of innovation, accountability, and continuous improvement within the People Operations team
  • Fulltime
Read More
Arrow Right