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As a Senior HR Operations Specialist, you are a key member of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle - specially as ICEYE continues to grow and expand globally (we are set to onboard 500 ICEYERs solely this year!) and are in the midst of opening new entities worldwide. Your work extends to all employees globally, regardless of their or your location, driving operational excellence and employee satisfaction. In short, your mission is to ensure that ICEYErs worldwide are happy and engaged so that they can deliver better business results!
Job Responsibility:
Serve as a primary point of contact for employees globally via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues
Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance
Identify opportunities to streamline, improve and automate HR processes, leveraging technology and best practices
Create and maintain comprehensive documentation for all HR processes and policies
Stay abreast of changing employment laws and regulations in all countries of operation to ensure compliance
Collaborate closely with relevant internal and external stakeholders within the wider HR team as well as with payroll, legal, IT and other internal departments
Manage third-party HR providers in various countries to address employee needs
Actively participate in and/or lead the development, implementation, and communication of HR projects, policies, procedures, and programs
Requirements:
Strong knowledge of Finnish labor law combined with a proven track record in a multi-country role, managing both local entities and Employer of Record (EOR) set-up
A deep desire and experience to build and develop HR processes and policies from scratch
The ability to maintain a long-term view while managing day-to-day tasks, identifying 'silent killers' of efficiency
A proactive, solution-oriented 'no-task-too-small' attitude with the grit to independently navigate ambiguity
Experience leveraging AI and HR tech (e.g., HiBob) to transition from reactive support to proactive, automated employee experiences
Comfortable acting as the '1st and 2nd Line of Defence' in a hyper-growth environment, with the emotional intelligence to handle sensitive ER cases
High attention to detail preferably with experience implementing robust checks and balances in an HRIS
Exceptional communication skills in English and Finnish, with the ability to bridge the gap between global standards and local needs
What we offer:
Occupational healthcare, occupational, and accident insurance
A yearly benefit budget to spend as you wish (i.e. on sport, transport, bike benefit, wellness, lunch, etc.)
Phone subscription with iPhone of choice
Relocation support (i.e. flight tickets, accommodation, relocation agency support)
Time for self-development, research, training, conferences, or certification schemes
Inspiring and collaborating offices and silent workspaces enable you to focus