Senior HR Manager, Shared Services, Randstad

Randstad

Location:
Singapore, Singapore

Category:
Human Resources

Contract Type:
Not provided

Salary:

9000.00 - 13000.00 SGD / Month

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Job Description:

Our client, a real estate investment firm, is looking for a Senior HR Manager, Shared Services to join their team. The role covers payroll management, benefits administration, leave management, equity and share plan administration, process improvement, compliance, and team leadership. The candidate will oversee end-to-end payroll processing, lead employee benefits programs, manage equity plans, and implement operational excellence projects while ensuring compliance with local laws and internal policies.

Job Responsibility:

Oversee end-to-end payroll processing ensuring timely and accurate execution
Partner with Finance to ensure accurate reconciliation, funding, and reporting of payroll
Manage relationships with external payroll vendors and drive continuous service improvement
Ensure compliance with local, state, and federal payroll laws and tax regulations
Lead the administration of employee benefits programs (health, retirement, wellness, etc.)
Liaise with brokers, vendors, and insurers to manage enrollments, renewals, and employee communications
Evaluate benefits utilization and market competitiveness
propose enhancements where appropriate
Resolve escalated employee benefit issues and ensure a positive employee experience
Oversee leave of absence programs including parental leave and other statutory or company-provided leaves
Ensure leaves are administered in compliance with applicable laws and internal policies
Maintain proper documentation, tracking, and reporting for all leave types
Manage day-to-day operations of employee equity and share incentive plans
Support grant cycles, vesting events, and employee communications related to share plans
Identify opportunities for process automation, efficiency, and scalability within shared services
Lead and implement HR operational excellence projects using methodologies such as Lean or Six Sigma
Establish and monitor KPIs and SLAs for shared services functions
Ensure compliance with labor laws, data privacy regulations and internal policies
Serve as the point of contact for audits and regulatory inquiries related to payroll, benefits, and leave
Lead and mentor a team of HR Shared Services specialists, fostering a high-performance culture
Collaborate with HRBPs, Legal, Finance, and IT to support organizational goals
Act as a trusted advisor and escalation point for complex employee issues and inquiries.

Requirements:

Bachelor’s degree in human resource management or relevant disciplines
At least 10 years of relevant experience with at least 3 years of people management experience, preferably from an outsourced services or shared services environment
Strong knowledge of local employment laws and regulations in tax reporting and compliances
Proven expertise in payroll, benefits, and leave administration
experience with share plan management strongly preferred
Knowledge of HRIS and payroll systems (e.g., Workday, SAP, ADP, Oracle, or similar)
Strong project management and process improvement skills
Excellent understanding of employment laws, tax regulations, and HR compliance standards
Exceptional analytical, communication, and stakeholder management skills.

Nice to have:

Experience with share plan management
Strong project management and process improvement skills.

What we offer:

Employee benefits programs (health, retirement, wellness, etc.)
Equity and share incentive plans
Opportunities for process automation and operational excellence projects.

Additional Information:

Job Posted:
June 03, 2025

Expiration:
July 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior HR Manager, Shared Services