Senior HR Investigator

• Conduct prompt, detailed, and fair investigations across multiple business segments with a focus on allegations of misconduct, including harassment, retaliation, and discrimination
• Conduct investigations in partnership with in-house counsel, external counsel, ethics and compliance, or other business functions
• Support development and execution of a human resources strategy that corresponds with the company’s goals
• Uphold values and standards of conduct by conducting and resolving highly complex investigations and advanced HR matters
• Create and complete investigation strategy with a focus on process integrity and a high degree of situational awareness
• Identify and assess trends and risk within organization to drive initiatives, policy improvements and overall culture
• Exercise strong decision making and risk assessment independently in complex, highly-sensitive scenarios
• Collaborate with Legal, Global Ethics & Compliance, Associate Connect partners, HR Business Partners and people leaders on associate relations, performance management and trends
• Ensure policies, procedure and practices are adhered to in compliance with federal, state, and/or municipal laws
• Ensure consistent and effective communication on highly complex matters including written and verbal reports
• Participate in the standardization of investigation protocols, templates, and documentation practices
• Deliver Best-in-Class HR experience to associates using effective communication through high volume interactions face-to-face, by phone and through written channels
• Aid in HR and change initiatives in a vibrant retail environment

• 5+ years of progressive experience in workplace investigations, conflict resolution, and/or compliance enforcement
• Working knowledge of multi-state employment-related laws, regulations, and procedures (e.g. DOL practices, EEOC processes, Title VII protections, FMLA/CFRA, ADA accommodations, NLRA, etc.)
• Experience with case management systems (e.g. EthicsPoint, Navex, Service Now)
• Proven track record to evaluate and manage highly-sensitive and confidential situations
• Exceptional interpersonal skills, with the ability to listen well, demonstrate sensitivity to all parties, and easily develop trust, rapport, and partnership
• Excellent analytical skills and the ability to assess complex situations
• Commitment to the highest degree of ethical conduct
• Strong focus on delivering exceptional client service
• Ability to work independently, prioritize tasks, manage projects, manage multiple caseloads effectively, and excel in communication
• Proficiency with MS Office, including Word, Outlook, and Excel
• Ability to travel 20 – 30%
• Bachelor’s Degree in Business Administration, Human Resources, Law, Journalism, Psychology, Public Policy or related field or equivalent experience
• HR Professional certification (e.g., SPHR/PHR, SHRM-CP/SCP, or related/similar certifications)
• Formal investigations training or certification is preferred
• Association of Workplace Investigators Certificate Holder (AWI-CH)

Formal investigations training or certification

• Robust medical, pharmacy, dental and vision coverage
• Access to onsite wellness center and pharmacy
• 401k with company match
• Associate Stock Purchase with discount
• No-cost mental health and wellbeing support through Employee Assistance Program (EAP)
• Opportunity for paid time off and paid parental leave
• Access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance
• Tuition reimbursement and scholarship opportunities for post-secondary education programs
• 40% merchandise discount and gratis