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Senior HR Case Adviser

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Service Care Solutions

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Location:
United Kingdom , Trowbridge

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

20.66 GBP / Hour ▼
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Job Description:

Wiltshire Council is seeking an experienced Senior HR Case Advisor to join their Employee Relations team. This is a hands-on role requiring candidates who can operate at pace, provide high-quality professional advice, and manage a varied and complex employee relations caseload. This role offers a fantastic opportunity to make a direct impact in a dynamic, people-focused environment, supporting managers and employees with expert HR guidance.

Job Responsibility:

  • Provide end-to-end management of disciplinary, grievance, workplace performance, and other complex HR casework
  • Confidently guide and influence managers through challenging HR matters to ensure fair, consistent, and legally compliant outcomes
  • Build strong relationships with managers and stakeholders, offering proactive and practical HR advice
  • Work closely with colleagues during the initial weeks to fully embed in the team and understand processes

Requirements:

  • Experienced in handling disciplinary and grievance cases and complex HR case management
  • Skilled at providing professional HR advice to managers and staff at a senior level
  • Able to operate with resilience and discretion in sensitive, high-risk situations
  • Solutions-focused, proactive, people-centred, and passionate about delivering excellent HR practice
  • Familiarity with schools or education settings is highly desirable, particularly knowledge of Keeping Children Safe in Education (KCSIE) guidance and safeguarding principles

Nice to have:

  • Familiarity with schools or education settings
  • Knowledge of Keeping Children Safe in Education (KCSIE) guidance and safeguarding principles

Additional Information:

Job Posted:
March 21, 2026

Expiration:
April 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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