Senior HR Business Partner, Seamless.AI

Seamless.AI

Location:
United States

Category:
Human Resources

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior HR Business Partner – Go-to-Market (GTM) will serve as a strategic advisor and trusted thought partner to executive and senior leaders across our Account Executive (AE), Sales Development Representative (SDR), and Customer Success (CS) organizations. This role will play a critical part in shaping the people strategy that drives revenue performance, employee engagement, and organizational scalability in a high-growth SaaS environment.

Job Responsibility:

Act as a key strategic partner to GTM leadership, aligning people strategies with sales and customer success objectives
Provide insights and recommendations on org design, workforce planning, succession management, and leadership development
Use data and people analytics to drive decisions around productivity, engagement, and performance outcomes
Partner closely with Finance and RevOps to align talent planning with business forecasts and headcount strategy
Advocate for and implement automation and process optimization using modern HR technology to improve employee experience and HR service delivery
Lead the design and execution of scalable performance management frameworks, ensuring clarity, accountability, and continuous feedback
Coach senior leaders and managers to elevate leadership effectiveness and build high-performing, engaged teams
Identify skill gaps and partner with Learning & Development to design programs that accelerate capability growth across GTM teams
Maximize retention and create, strategize and execute plans to retain top talent and ensure these teams are supported in career development and advancement
Build business cases for HR initiatives, demonstrating ROI and aligning people investments with revenue goals
Support programs that foster engagement, recognition, and team cohesion across remote and hybrid GTM teams
Serve as a trusted advisor on complex employee relations issues, ensuring outcomes that balance fairness, business needs, and compliance
Build a culture of trust and transparency by advising leaders on communication, recognition, and engagement strategies
Mentor junior HR team members and contribute to the evolution of HR practices company-wide
Partner with Senior Leadership to assess compensation and incentive structures that drive sales performance and retention
Ensure compliance with federal, state, and local employment laws while maintaining agility in a rapidly scaling environment
Leverage HRIS and analytics platforms to generate insights and recommend strategic actions to leadership

Requirements:

5+ years as an HR Business Partner supporting GTM or customer-facing functions in a high-growth SaaS or technology company
Proven experience working with executive leadership teams to influence strategic decisions and drive organizational transformation
Strong knowledge of U.S. employment laws, HR best practices, and compliance requirements in distributed or remote-first workforces
Bachelor's degree required
advanced degree or HR certification (e.g., SHRM-SCP, SPHR) strongly preferred
Demonstrated ability to influence and advise senior executives in a fast-paced, data-driven SaaS organization
Deep understanding of GTM dynamics, including sales performance management, incentive structures, and customer success metrics
Proven track record of leading org design, workforce planning, and change management initiatives at scale
Exceptional communication, facilitation, and stakeholder management skills
Strong analytical mindset—able to interpret people data, identify trends, and create actionable strategies
Skilled in resolving complex employee relations issues and navigating ambiguity with sound judgment
Proficiency in modern HR tools and systems
experience with Google Workspace, Rippling, and Lattice strongly preferred

Nice to have:

Advanced degree or HR certification (e.g., SHRM-SCP, SPHR)
Experience with Google Workspace, Rippling, and Lattice

Additional Information:

Job Posted:
October 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior HR Business Partner