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Senior HR Business Partner

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States, San Francisco

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

114000.00 - 191000.00 USD / Year

Job Description:

We're seeking a Senior HR Business Partner who will be instrumental in cultivating our high-performance, collaborative culture and impacting business success through our people. You'll partner directly with global leadership to drive strategic decisions around organizational design, employee retention and development, and employee relations. As a key team member, you'll assess, develop, coach, and influence our talent and leaders. This is a dynamic, hands-on position ideal for someone who thrives in the fast-paced environment of a rapidly scaling organization.

Job Responsibility:

  • Demonstrate exceptional relationship-building abilities, cultivating trust and rapport with diverse stakeholders including client groups and cross-functional partners to drive collaboration, resolve conflicts, and achieve shared business objectives
  • Partner with business leaders as a strategic HR consultant, using data-driven insights to identify organizational challenges and develop solutions with measurable ROI
  • Coach leadership through complex people decisions while partnering on span of control optimization, workforce planning, and strategic organizational design initiatives that drive business growth and operational efficiency
  • Effectively influences stakeholders across all levels, anticipates decision impacts across the organization, and drives creative solutions that ensure buy-in and successful implementation
  • Facilitates comprehensive change management activities including stakeholder alignment and execution, leverages industry best practices (e.g. Prosci and ADKAR), and enables leaders to influence adoption through structured frameworks and targeted messaging
  • Support management in the planning and execution of critical organizational programs including annual merit and equity cycles, talent assessments, succession planning and other strategic HR programs requiring cross-functional collaboration and stakeholder management
  • Manage complex employee relations cases including workplace investigations, disciplinary actions, and conflict resolution while ensuring compliance with global employment laws and company policies

Requirements:

  • Minimum of 5 years of progressive HR experience in business partnering, generalist, and/or consulting roles
  • 3+ years providing HR support for Sales/Field/Go-To-Market organizations
  • Demonstrated knowledge in core HR functions including performance management, employee relations, compensation, and organizational design
  • Excellent interpersonal and communication skills with the ability to build trust, influence stakeholders at all levels, and facilitate difficult conversations while maintaining confidentiality and professionalism
  • Strong problem-solving and critical thinking abilities with experience managing complex employee relations issues, investigations, and conflict resolution
  • Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and meeting deadlines consistently
  • Demonstrated ability to scale processes and organizations in a SaaS and/or technology environment highly desired

Nice to have:

Demonstrated ability to scale processes and organizations in a SaaS and/or technology environment

What we offer:
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
October 29, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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