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Senior HPC Administrator Technology Consultant

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
Saudi Arabia , Riyadh

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Job Responsibility:

  • Verify and implement the detailed technical design solution
  • Provide a detailed technical design for enterprise solutions
  • Analyze and develop enterprise technology solutions
  • Lead in the technical assessment and delivery of specific technical solutions to the customer
  • Provide a team structure conducive to high performance, and manage the team lifecycle stages
  • Coordinate implementation of new installations, designs, and migrations for technology solutions
  • Provide advanced technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions
  • Provide input to the company strategy moving forward
  • Collect and determine data from appropriate sources to assist in determining customer needs and requirements
  • Respond to requests for technical information from customers
  • Develop customer technology solutions using various industry products and technologies
  • Engage in technical problem solving across multiple technologies
  • Own and manage knowledge sharing within a community
  • Proactively encourage membership and contributions of others to professional community and coach others in area of expertise
  • Regularly produce internally published material
  • Present at multi-customer technology conferences
  • Create and support sales activities
  • Manage bids, or major input into the sales lifecycle
  • Manage activities and provide qualitative and quantitative information for successful sales
  • Produce complete proposals for smaller engagements within area of expertise
  • Actively grow the company portfolio with existing customers through new opportunities and change management

Requirements:

  • 8+ years of professional experience
  • Bachelor of Arts/Science or equivalent degree in computer science or related area of study
  • without a degree, 11+ years of relevant professional experience
  • technical background and knowledge of industry trends
  • experience in HPC services including hardware and software for massively parallel (MPP) supercomputer systems, clusters and storage systems
  • ability to work on a 24 X 7 basis and be on standby when needed
  • willingness to learn new technologies in HPC including Cray EX Liquid cooled systems and Shasta
  • ability to manage customer relationship and communication
  • ability to analyze, qualify, troubleshoot, and resolve incidents
  • ability to collaborate with team members, other internal organizations, customers, and third parties
  • ability to research HPC documentation & complete required training to maintain and develop HPC skills
  • ability to act as an advocate for the customer for best practices and administration point of view
  • ability to support and lead the customer with Major changes and Major activities in the sites

Nice to have:

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building
What we offer:
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

Additional Information:

Job Posted:
July 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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