Senior Housing Support Job at ExtraCare (Bedford)

Senior Housing Support Assistant

ExtraCare Charitable Trust are recruiting for a Senior Housing Support Assistant...

Location

United Kingdom , Bedford

Salary:

26224.00 GBP / Year ▼

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of housing management or housing support or transferrable skills from experience of customer service in another sector
Excellent communication skills
Experience of managing or supervising staff
CIH Level 2 Certificate in Housing Practice, or willing to work towards

Job Responsibility

Carry out regular resident visits and provide advice to residents on maintaining tenancy / lease conditions
Provide information, support and advice to residents and help resolve low level neighbour issues
Check that residents are safe and that the building and the grounds are secure
Ensure that repairs are completed and health & safety checks are carried out
Manage Housing Support Assistants and aim to ensure appropriate coverage
Establish and maintain good relations with recognised Residents Associations, providing a supporting role to their effective running
Help residents understand written correspondence in relation to housing related debts, providing advice and reassurance
Adhere to legal and regulatory requirements for our housing and care obligations

What we offer

33 Days Annual Leave (FTE) Pro Rata for Part Time
Enhanced Maternity & Paternity allowance
Enhanced employer pension contribution
Eligible for Blue Light Card discounts
Attendance Reward
Free Life Insurance
Buy And Sell Holiday
Cycle2work Scheme
Employee Assistance Program
Free Use of Onsite Gym

Fulltime

Housing Senior Support Consultant

Join our team as a Senior Support Consultant and become the go-to expert for sol...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

SQL skills for querying and managing database content
Experience supporting applications deployed via web technologies
Good understanding of service delivery within defined SLAs
Excellent customer relationship and communication skills
Experience with NEC Housing is highly desirable

Job Responsibility

Provide technical assistance, application support, and usage guidance to NEC customers
Investigate and resolve application issues, working toward SLA targets
Translate customer requirements into workarounds and fixes
Develop and maintain technical support documentation and procedures
Deliver proactive support services (ITIL Problem Management)
Identify opportunities for additional services and solutions

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like

Fulltime

Housing Senior Support Consultant

Join our team as a Senior Support Consultant and become the go-to expert for sol...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

SQL skills for querying and managing database content
Experience supporting applications deployed via web technologies
Good understanding of service delivery within defined SLAs
Excellent customer relationship and communication skills
Experience with NEC Housing is highly desirable

Job Responsibility

Provide technical assistance, application support, and usage guidance to NEC customers
Investigate and resolve application issues, working toward SLA targets
Translate customer requirements into workarounds and fixes
Develop and maintain technical support documentation and procedures
Deliver proactive support services (ITIL Problem Management)
Identify opportunities for additional services and solutions

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects

Fulltime

Senior Support Worker Homelessness Support

Senior Support Worker - Homelessness Services Bicester, Oxfordshire £29,350 per...

Location

United Kingdom , Bicester

Salary:

29350.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience working within homelessness, supported housing, or adult social care
Strong understanding of safeguarding and risk management
Experience supporting individuals with complex needs (mental health, substance misuse, etc.)
Ability to work independently in a lone working environment
Strong communication and interpersonal skills
Good IT and administrative skills
Ability to manage challenging behaviour and situations calmly

Job Responsibility

Provide day-to-day support within a supported accommodation service
Work independently (lone working) while ensuring a safe and structured environment
Carry out key working sessions and develop personalised support plans
Support residents with complex needs including mental health, substance misuse, and housing instability
Conduct risk assessments and ensure safeguarding procedures are followed
Support residents to access relevant services, benefits, and external support agencies
Promote independence and assist individuals in working towards move-on accommodation
Maintain accurate records and case notes using internal systems
Respond appropriately to safeguarding concerns and incidents
Build positive, professional relationships with residents and external agencies

What we offer

Annual Leave
Pension
Benefits

Fulltime

Senior Support Worker Homelessness Support

Senior Support Worker - Homelessness Services Oxford £29,350 per year 37.5 hour...

Location

United Kingdom , Oxford

Salary:

29350.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Understanding of the challenges faced by people experiencing homelessness
Experience working in a frontline, face-to-face support role
Experience supporting individuals with complex needs, including: Mental health
Physical health needs
Substance misuse
Knowledge of trauma-informed approaches
Strong communication and relationship-building skills
Ability to manage challenging situations
Good IT skills including Microsoft Office
Strong organisational and case management skills

Job Responsibility

Support the delivery of a safe and supportive accommodation service
Assess and manage risk for individuals accessing the service
Deliver case management for clients with complex needs
Work collaboratively with health services, housing providers, and community organisations
Develop and implement holistic support and move-on plans
Support residents in identifying suitable move-on options within six weeks
Maintain Housing Benefit claims and housing management tasks
Manage challenging situations while ensuring the safety of residents and staff
Maintain accurate records and update internal systems
Report safeguarding concerns promptly in line with procedures

What we offer

Annual Leave
Pension

Fulltime

Market Operations Applications Support - Senior Analyst

The Market Operations Tech TradeFlow Support team provides critical technical an...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Proven experience supporting business‑critical applications in a global markets or trading environment
Strong SQL skills with experience working with relational databases (e.g. Oracle, SQL Server)
Experience with middleware and messaging technologies such as MQ and Kafka
Demonstrable scripting ability in Python or shell scripting for automation and analysis
Experience with enterprise monitoring and observability tools such as ITRS Geneos, Splunk, Grafana, or equivalent
Strong analytical and troubleshooting skills, with the ability to operate effectively under pressure
Excellent verbal and written communication skills, able to translate complex technical issues for both technical and non‑technical stakeholders
Familiarity with ITIL frameworks and best practices for incident, problem, and change management

Job Responsibility

Provide timely, high‑quality L2 technical support for Market Ops Trade flow platform, ensuring minimal business impact during incidents
Part of a global follow-the-sun team ensuring all trade flows from Middle office to Settlements are delivered successfully
Investigate issues raised by Operations and downstream partners on Trades/feeds delivered to them, improving data quality checks, monitoring and alerting
Work closely with the in-house dev teams, escalating issues where needed
Track incidents in Service Now, own the stability book of work in Jira
Improve monitoring, observability and controls for our stack
Improve resiliency and recoverability for our stack, holding our dev team accountable

What we offer

20 working days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Paid Parental Leave
Access to an array of learning and development resources
Business casual workplace with a hybrid working model (up to 2 days working at home per week)
Competitive base salary (which is annually reviewed)

Fulltime

New

Senior Housing Engagement Worker

This is a dynamic, hands-on leadership role combining frontline support with ser...

Location

United Kingdom , Norwich

Salary:

29172.00 GBP / Year ▼

YMCA Norfolk

Expiration Date

June 19, 2026

Requirements

Experience supporting vulnerable young people in housing or similar settings
Strong skills in risk assessment, support planning, and communication
Experience leading or managing others
Knowledge of safeguarding, housing legislation, and tenancy management
A full driving licence and access to a vehicle

Job Responsibility

Deliver tailored, person-centred support plans
Help residents build life skills like budgeting, cooking, and managing a home
Guide young people towards independence and positive life outcomes
Recruit, assess and onboard new hosts
Deliver training and ongoing support to ensure high-quality placements
Build strong, collaborative relationships between hosts and young people
Line manage staff and support their development
Work with external agencies to deliver workshops, training and opportunities
Promote the scheme across communities to grow the network of hosts
Monitor outcomes and drive continuous improvement

What we offer

Health Care Plan
34 days (pro rata) per annum inclusive of Bank and Public Holidays
An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service
Access to contributory stakeholder pension scheme after 3 months
Health and wellbeing events and activities
Family friendly policies
In service training opportunities and bursaries investing in your development
Annual staff day and staff awards to celebrate our successes
Death in service benefit of 2 x annual salary
Regular line management and support

Fulltime

Senior Housing Care Worker

Trust Housing Association has an exciting opportunity for a Senior Care & Suppor...

Location

United Kingdom , Glasgow

Salary:

16.05 GBP / Hour

360 Resourcing Solutions

Expiration Date

June 12, 2026

Requirements

Experience in the care sector and working with older people or other vulnerable members of a community
Excellent written and verbal communication skills
Supervisory experience
SVQ Level 3 in Health & Social Care or a commitment to achieve this qualification
Basic IT skills
Must already hold the legal right to work in the UK

Job Responsibility

Supporting and mentoring Support staff
Managing rotas
Identifying training needs
Supervision
Leading the writing of personal, care & support plans
Practical support with the tenant’s daily life including homecare support, personal care and helping to promote a positive, active and healthy lifestyle

What we offer

Hourly Rate: £16.05 per hour
Hours: 35 hours per week
Rota: Every 3-weeks
Permanent Contract
Living Wage Employer
Access to paid training, ongoing development, and SVQ qualifications
Supportive Environment
Career Progression
Uniform
Generous annual leave

Fulltime

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