Senior Housing Support Assistant Job at 360 Resourcing Solutions (Bedford)

Senior Front of House Receptionist

Senior Front of House Receptionist position at a private healthcare clinic in Lo...

Location

United Kingdom , London

Salary:

30000.00 - 34000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting
Strong organizational and problem-solving skills with a keen ability to take ownership of tasks
Excellent communication skills to handle sensitive situations with professionalism and care
Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit)
A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality

Job Responsibility

Lead with excellence by taking ownership of the reception area
Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere
Serve as the first point of escalation for any reception or patient issues
Coordinate daily schedules, communicating proactively with clinicians and the administrative team
Warmly welcome patients, visitors, and clinicians with a friendly smile
Provide information and assistance to patients while maintaining confidentiality
Support billing processes and handle payments
Manage phone calls and inboxes, ensuring timely responses
Assist with diary management and correspondence for clinicians
Maintain clinical documentation and manage repeat prescription requests

Fulltime

Senior Front of House Receptionist

Senior Front of House Receptionist position at a private healthcare clinic in Lo...

Location

United Kingdom , London

Salary:

32000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Significant experience as a Senior Receptionist or in a similar front-of-house position, ideally in healthcare or a professional services setting
Strong organizational and problem-solving skills with a keen ability to take ownership of tasks
Excellent communication skills to handle sensitive situations with professionalism and care
Proficiency in IT systems, including G-Suite (Docs, Sheets, Gmail, Calendar) and ideally patient record systems (e.g., Carebit)
A friendly, professional manner with a commitment to delivering excellent patient care and confidentiality

Job Responsibility

Lead with excellence by taking ownership of the reception area and ensuring it is professional and welcoming
Manage patient arrivals and waiting areas, maintaining a positive and calm atmosphere
Serve as the first point of escalation for any reception or patient issues
Coordinate daily schedules and communicate proactively with clinicians and administrative team
Warmly welcome patients, visitors, and clinicians
Provide information and assistance to patients while maintaining confidentiality
Support billing processes and handle payments
Manage phone calls and inboxes, ensuring timely responses
Assist with diary management and correspondence for clinicians
Maintain clinical documentation and manage repeat prescription requests

Fulltime

Senior Building Receptionist

Are you a passionate and dedicated individual with a flair for delivering except...

Location

United Kingdom , Newcastle Upon Tyne

Salary:

28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2+ years in a self-managed Receptionist/Front of House or customer service role
Excellent IT literacy (Microsoft Office and Outlook)
Strong communication and organisational skills
Enthusiastic, accountable, and confident with a professional outlook
Tact, diplomacy, and confidentiality
Keen eye for detail with the ability to prioritise tasks effectively
Willingness to adapt to various duties and assist colleagues during absences

Job Responsibility

Assist the Building Manager in coordinating contract meetings and assessing supplier performance through KPIs
Establish a foundation for first-class customer service for all building guests and occupiers
Collaborate with internal and external partners to exceed client expectations
Provide effective administrative support, managing front-of-house activities and tenant relations
Handle inquiries from staff and visitors via multiple communication channels, ensuring clarity and efficiency
Conduct quality checks of common areas and liaise with cleaning teams to uphold high standards
Manage invoicing and monitor ongoing expenditure, keeping the Management Team informed of significant variances
Promote occupier engagement through meetings, forums, and networking events
Perform daily safety tours and periodic property inspections, ensuring all issues are promptly addressed
Maintain accurate property information, ensuring it is readily available to the Facilities Management team

What we offer

25 days of annual leave plus birthday leave
Access to health and wellbeing resources, including an Employee Assistance Programme, dental plan, and gym membership
Training in IOSH Managing Safely, Fire Marshall/First Aid, and more
Participate in the cycle-to-work scheme, eye care vouchers, and technology discounts
Opportunity to take volunteering days to give back to the community

Fulltime

Senior Tenancy & Support Officer

This role is based within a 33-bed supported accommodation service for young ref...

Location

United Kingdom , Nottingham

Salary:

14.00 - 15.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Proven experience within supported housing, housing support, or social care
Experience signing up customers to new tenancy agreements
Proven experience submitting Housing Benefit claims and/or managing Universal Credit housing element claims
Demonstrable experience creating person-centred support plans independently from scratch
Demonstrable experience completing risk assessments independently from scratch
Experience managing a structured caseload
Strong safeguarding knowledge
Excellent written documentation and IT skills
Ability to work within a multi-agency and legislative framework
Enhanced DBS required

Job Responsibility

Conduct new tenancy sign-ups and clearly explain tenancy agreements and scheme policies
Submit new Housing Benefit claims and manage ongoing Universal Credit housing element cases
Liaise with local authorities regarding benefit queries or delays
Support residents in understanding rent liabilities and preventing arrears
Complete property inventory checks at move-in
Assist with monitoring housing-related payments
Conduct full initial needs assessments upon admission
Create comprehensive, person-centred support plans from scratch
Develop detailed and dynamic risk assessments from scratch
Regularly review and update support plans and risk documentation

Fulltime

Workshop Assistant

The number one goal of everyone in our team is to make our Clients exceptionally...

Location

United Kingdom , Hebburn

Salary:

20800.00 - 25000.00 GBP / Year

ITC Service Ltd

Expiration Date

Until further notice

Requirements

A love of (and ability to) Solve Problems & Challenges
Great Communications skills, founded in being a good listener
A strong understanding of support tools, techniques and how technology is used to provide services
A strong understanding of operating systems, business applications, printing systems and network systems
A desire to deliver an amazing Client Experience
The ability to speak both Geek and human
Develop and maintain knowledge and skills by continuous development working on mandatory and personal development training set out
Keep up to date with new processes, procedures and developments

Job Responsibility

Providing a first point of contact for customers through our workshop, be that via phone, email or ticket
Delight our Clients with a Friendly, Quick and Helpful Experience
Provide the Client with in-house repairs, setups and assist with basic remote troubleshooting
Use our Ticketing System to work on and resolve Service Desk Tickets & Service Requests
Managing and recording all work though our Ticketing System
Make sure that Client Documentation is well maintained
Split tickets that have several issues into their own individual ticket
Make sure that tickets aren’t “stale” throughout the process
Review RMM dashboard and apply remediation actions as indicated by our Processes
Review regularly scheduled/automated actions as indicated by our Processes

Fulltime

Executive Assistant

Executive Assistant to Head of Service North London. Contract: 3-month ongoing c...

Location

United Kingdom , North London

Salary:

29.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Proven experience working as an Executive Assistant or Senior Personal Assistant supporting a senior manager or Head of Service
Experience within a local authority or public sector environment (highly desirable)
Excellent organisational and time-management skills, with the ability to manage multiple priorities
Experience working in a council or housing association
Advanced IT skills, including Microsoft Word, Excel, Outlook, and Teams

Job Responsibility

Provide comprehensive executive-level PA support to the Head of Service
Manage complex diary management, scheduling meetings, appointments, and prioritising commitments
Coordinate meetings, prepare agendas, collate papers, and take accurate minutes as required
Handle correspondence, briefing notes, and reports, ensuring deadlines are met
Act as a key liaison point between the Head of Service, senior managers, external partners, and stakeholders
Track actions, chase responses, and ensure follow-up on key decisions
Support the coordination of projects, initiatives, and service priorities
Maintain confidentiality and handle sensitive information with professionalism
Assist with the smooth running of the office and administrative systems

Fulltime

Senior Building Surveyor

A multidisciplinary, public sector-focused practice in London is seeking a Senio...

Location

United Kingdom , London

Salary:

60000.00 - 70000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

MRICS qualified (Not essential)
RICS accredited degree (Essential)
A construction focused background
Commercially minded with business development ability
Good report writing and verbal communication

Job Responsibility

Carry out the full range of building surveying services, with an emphasis on project management and contract admin duties
Serve mixed clients from public and private sectors on education, housing, and retail properties
Support and mentor team members at Graduate and Assistant level, assisting with their development and APC progression

What we offer

£4450 car allowance
Life assurance (x4 salary)
25 days annual leave
Healthcare cover
Income protection
Dental plan
Retail vouchers
Medicash
Gym memberships
RICS membership fee’s covered

Fulltime

Housing Senior Support Consultant

Join our team as a Senior Support Consultant and become the go-to expert for sol...

Location

United Kingdom

Salary:

Not provided

NEC Software Solutions

Expiration Date

Until further notice

Requirements

SQL skills for querying and managing database content
Experience supporting applications deployed via web technologies
Good understanding of service delivery within defined SLAs
Excellent customer relationship and communication skills
Experience with NEC Housing is highly desirable

Job Responsibility

Provide technical assistance, application support, and usage guidance to NEC customers
Investigate and resolve application issues, working toward SLA targets
Translate customer requirements into workarounds and fixes
Develop and maintain technical support documentation and procedures
Deliver proactive support services (ITIL Problem Management)
Identify opportunities for additional services and solutions

What we offer

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell (FTE)
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like

Fulltime

Senior Housing Support Assistant

360 Resourcing Solutions

Location:
United Kingdom , Bedford

Category:
Real Estate

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 21, 2026

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