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360 Resourcing Solutions Logo 360 Resourcing Solutions · Real Estate

Senior Housing Portfolio Manager

United Kingdom, London 90000.00 - 105000.00 GBP / Year · Job Posted March 20, 2026
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Job Description

Hyde is looking for a Senior Housing Portfolio Manager to lead the operational delivery of a prestigious institutional client’s affordable homes portfolio. This is a senior, high-profile role where you’ll oversee national management contracts, ensuring customers and leaseholders receive exceptional, compliant, and customer-focused services. You’ll work closely with Hyde Management Services and act as the trusted advisor to the business, driving governance, performance oversight, and reporting. From monitoring KPIs to ensuring regulatory compliance, you’ll make sure services are delivered efficiently, financial targets are met, and customers thrive in safe, well-managed homes.

Job Responsibility

  • Oversee an institutional client housing contract, ensuring it meets customer, regulatory and financial requirements
  • Maintain a performance framework and provide clear reports for senior leaders
  • Coordinate support services and update stakeholders on relevant policy or legislation changes
  • Act as senior escalation point for service issues and lead customer/stakeholder communications
  • Strengthen customer insight and ensure smooth, compliant onboarding of new homes
  • Ensure compliance with legislation, regulatory standards and Health & Safety requirements
  • Maintain strong risk, governance and compliance controls
  • Keep performance, property and customer data accurate and use insights to drive improvement
  • Produce reliable reporting tools and review performance to support continuous improvement
  • Support financial objectives, assist with budgeting, identify efficiencies and ensure accurate records for sound financial decisions

Requirements

  • Previous experience in a similar role, managing a housing contract, ideally within a corporate environment
  • Experience managing major housing or property‑related contracts on behalf of corporate clients
  • Strong understanding of KPIs, contractual obligations, and regulatory compliance
  • Ability to lead performance frameworks, identify trends, and implement improvements
  • Exceptional stakeholder management skills and experience reporting to senior boards
  • Previous experience of managing large private sector housing contracts

What we offer

  • Excellent pension scheme
  • Generous holiday allowance
  • Life assurance
  • Award-winning flexible benefits platform
  • Support for learning and career development
  • 35 Hour working week (9-5)
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