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The Senior Housekeeping Training Supervisor is responsible for assisting the management team in overseeing and implementing of the training program, as well as quality control efforts within all areas in the Housekeeping Department (Guest Rooms, Laundry and Public Space). Develop the staff of the housekeeping department to maintain the highest level of standards and efficiency.
Job Responsibility:
Assist the management team in overseeing and implementing the training program
Assist in quality control efforts within all areas in the Housekeeping Department (Guest Rooms, Laundry and Public Space)
Develop the staff of the housekeeping department to maintain the highest level of standards and efficiency
Ensure all Housekeeping standards are in place and quality control efforts are conducted frequently
Oversee and maintain the onboarding experience for new hires, transfers, and cross-trained employees
Ensure all employees complete all required training and classes on time and as needed
Maintain and update Skills Training Outlines (STO) on an ongoing basis
Audit and develop peer trainers through goal setting, coaching, and training sessions
Maintain data regarding training in Housekeeping such as required classes, cross-trained employees, etc
Coordinate and facilitate Bloodborne Pathogens training for new hires and annual renewal
Work in various positions in Housekeeping as needed and when business levels demand it
Requirements:
One-year supervisory experience in Housekeeping
One year experience in the hospitality industry required, preferably in the Housekeeping operations of a hotel
Strong computer skills
Knowledge of Microsoft Excel, Word, and Outlook
Knowledge of a Hotel Property Management System preferred
Infor experience desirable
Must be able to communicate in English - read, speak and write
Nice to have:
Knowledge of a Hotel Property Management System
Infor experience
What we offer:
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Associate Events
Closed many weekends and most holidays
10 days of holiday pay
Up to 14 Vacation & Sick days per year
Weekly pay
Leadership and Career development programs
Free Lunch in Associate Cafeteria
Eligible for Medical Insurance and other benefits within 30 days of employment