Senior Housekeeping Supervisor Job at Marriott Bonvoy (London)

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Senior Housekeeping Supervisor

The Senior Housekeeper plays a key leadership role within the housekeeping depar...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Assist the Executive Housekeeper in managing the housekeeping team, including room attendants, public area cleaners, and laundry staff
Oversee the daily operations of the housekeeping department, ensuring efficient workflow and high productivity
Assist in creating and managing the housekeeping staff schedule, ensuring adequate coverage during peak periods while controlling labour costs
Handle staffing issues, including time-off requests, attendance, and disciplinary actions in collaboration with the Head Housekeeper
Participate in the recruitment and onboarding of new housekeeping team members
Conduct regular training sessions and performance evaluations to maintain high levels of service and adherence to standards
Motivate and mentor the housekeeping team, fostering a positive and professional work environment
Ensure that all Hotel Guest rooms, and public areas are well maintained and meet the desired standards of cleanliness and presentation
Inspect guest rooms, public areas, and back-of-house spaces regularly to ensure they meet the property's high standards of cleanliness and presentation
Address and resolve any deficiencies or issues related to housekeeping standards promptly and effectively

Job Responsibility

Assist the Executive Housekeeper in managing the housekeeping team, including room attendants, public area cleaners, and laundry staff
Oversee the daily operations of the housekeeping department, ensuring efficient workflow and high productivity
Assist in creating and managing the housekeeping staff schedule, ensuring adequate coverage during peak periods while controlling labour costs
Handle staffing issues, including time-off requests, attendance, and disciplinary actions in collaboration with the Head Housekeeper
Participate in the recruitment and onboarding of new housekeeping team members
Conduct regular training sessions and performance evaluations to maintain high levels of service and adherence to standards
Motivate and mentor the housekeeping team, fostering a positive and professional work environment
Ensure that all Hotel Guest rooms, and public areas are well maintained and meet the desired standards of cleanliness and presentation
Inspect guest rooms, public areas, and back-of-house spaces regularly to ensure they meet the property's high standards of cleanliness and presentation
Address and resolve any deficiencies or issues related to housekeeping standards promptly and effectively

Fulltime

Senior Housekeeping Supervisor

Assists the Director of Services in the overall running of the Housekeeping depa...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Assists the Director of Services in the overall running of the Housekeeping department and deputizes for the Director of Services in her absence
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Fulltime

Senior Housekeeping Supervisor

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures

Fulltime

Senior Housekeeping Supervisor

Nestled along the western shore overlooking the Bellagio mountains, The Lake Com...

Location

Italy , Lake Como

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures

Fulltime

Senior Housekeeping Supervisor

Assists the Director of Services in the overall running of the Housekeeping depa...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Assist the Director of Services in overall running of Housekeeping department
Inspect guest rooms, public areas, pool, etc. after cleaning to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees

Fulltime

Senior Housekeeping Supervisor

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper...

Location

Thailand , Phuket

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Read and visually verify information in a variety of formats (e.g., small print)

Job Responsibility

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
Assist Housekeeping management in managing daily activities
Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
Document and resolve issues with discrepant rooms with the Front Desk
Prepare, distribute, and communicate changes in room assignments
Communicate issues to next shift
Complete required paperwork
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Follow all company and safety and security policies and procedures

Fulltime

Senior Housekeeping Training Supervisor

The Senior Housekeeping Training Supervisor is responsible for assisting the man...

Location

United States , Westlake

Salary:

22.80 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

One-year supervisory experience in Housekeeping
One year experience in the hospitality industry required, preferably in the Housekeeping operations of a hotel
Strong computer skills
Knowledge of Microsoft Excel, Word, and Outlook
Knowledge of a Hotel Property Management System preferred
Infor experience desirable
Must be able to communicate in English - read, speak and write

Job Responsibility

Assist the management team in overseeing and implementing the training program
Assist in quality control efforts within all areas in the Housekeeping Department (Guest Rooms, Laundry and Public Space)
Develop the staff of the housekeeping department to maintain the highest level of standards and efficiency
Ensure all Housekeeping standards are in place and quality control efforts are conducted frequently
Oversee and maintain the onboarding experience for new hires, transfers, and cross-trained employees
Ensure all employees complete all required training and classes on time and as needed
Maintain and update Skills Training Outlines (STO) on an ongoing basis
Audit and develop peer trainers through goal setting, coaching, and training sessions
Maintain data regarding training in Housekeeping such as required classes, cross-trained employees, etc
Coordinate and facilitate Bloodborne Pathogens training for new hires and annual renewal

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Associate Events
Closed many weekends and most holidays
10 days of holiday pay

Fulltime

Housekeeping Office Supervisor

We are seeking a Housekeeping Office Supervisor who will be a hospitality profes...

Location

Canada , Whistler

Salary:

27.05 - 29.05 CAD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Two+ year experience working in luxury hotel housekeeping is considered an asset
Previous experience with Opera PMS and HotSoS is an asset
Exceptional communication skills, with fluency in spoken and written English
Strong organization skills and an eye for attention to detail
Valid work authorization for Canada

Job Responsibility

Open the department in the morning shift, print all needed reports
Create daily work assignments for Room Attendant and Turndown Attendant in designated computer systems
Issue the daily work assignments to Lobby Attendants, Housemen and Supervisors
Ensure special set ups in guestrooms, guest requests, group and event movement are highlighted on assignments
Update daily the PowerPoint briefing slideshows for the Morning and Evening Housekeeping briefings
Monitor status of stayover rooms and arrival rooms and move rooms around in Room Attendant assignments to ensure all rooms are cleaned and inspected by 4 pm
Monitor Housekeeping staffing for all positions for the next day and informs the Housekeeping management of any over or understaffing according to labor standards
Provide prompt dispatching services and comprehensive administrative support to ensure seamless and efficient housekeeping operations in accordance with Four Seasons standards
Expedite guest requests as quickly as possible and notify Housekeeping leadership if any guest service is delayed or hampered
Utilize and maintain the property management system, accurately logging service requests, updating room status, closing work orders, and generating necessary reports

What we offer

$27.05 to $29.05 per hour
Winter Leisure Pass
ski pass or leisure benefit
Medical, Dental and Sick leave coverage
Retirement Benefits
Employee Travel Program
complimentary and reduced rates at other Four Season
Excellent Training and Development opportunities
Complimentary meal per shift in our employee dining room
Employee Recognition Programs

Fulltime

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