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Senior Host/Receptionist

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

16.00 - 18.00 GBP / Hour
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Job Description:

Senior Host / Receptionist – Canary Wharf, Big Easy. Join one of London’s most established hospitality brands. Ready to take the lead on first impressions and grow your career in a fast-paced, high-energy restaurant? Big Easy opened its first restaurant on King's Road and quickly became known for its Southern-inspired BBQ, fresh lobster, and vibrant live music atmosphere. Over the years, we have built a loyal following and expanded across London while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture. We are proud of our history and excited about our future. We are now looking for a Senior Host / Receptionist to lead the front door experience at our Canary Wharf site and support the team in delivering outstanding guest service from the moment guests arrive.

Job Responsibility:

  • Welcome guests with warmth and professionalism
  • Manage reservations and optimise table planning
  • Coordinate guest flow to ensure smooth service
  • Lead the reception team during busy shifts
  • Handle guest queries and resolve issues confidently
  • Work closely with management and the floor team
  • Maintain high standards at the front of house at all times

Requirements:

  • Minimum 2–3 years’ experience in a host or reception role, ideally in a high-volume restaurant
  • Confident, friendly and highly organised
  • Strong communication skills and professional presence
  • Comfortable managing bookings and guest flow during busy service
  • Experience with reservation systems (OpenTable or similar preferred)
  • A natural leader who can support and guide junior hosts
What we offer:
  • Flexible scheduling to support work-life balance
  • No late-night finishes
  • Proper staff meals on duty
  • Generous team discount across our venues
  • Structured training and development
  • Clear progression into management roles across our London sites
  • Real opportunities to grow within a well-established brand

Additional Information:

Job Posted:
May 03, 2026

Work Type:
On-site work
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