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Senior Home Loan Underwriter

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
Philippines, Taguig City

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Wells Fargo is seeking to hire a Senior Home Loan Underwriter, internally known in the organization as Business Accountability Specialist. The role involves participating in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts. The candidate will conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives. The role also includes presenting findings and recommendations, engaging in additional research and studies to enhance regulatory knowledge, and collaborating with colleagues and stakeholders.

Job Responsibility:

  • Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts
  • Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges
  • Present concise and well-articulated findings and recommendations
  • Engage in additional research and studies to enhance regulatory knowledge
  • Collaborate and consult with colleagues, internal partners, and other business stakeholders
  • Participate in cross-organizational or internal operational initiatives and improvement efforts
  • Perform in-depth review of mortgage loan file including Credit, Capacity, Capital and Collateral documents
  • Recommend borrower’s eligibility in accordance with internal policies and procedures, agency guidelines and overlays utilizing Automated Underwriting System (AUS)
  • Ability to identify potential red flags relating to customer information, income, assets, property, all parties to the transaction, etc.
  • Analyze risks and offsets related to performing in-depth, prefund loan reviews
  • Utilize current knowledge of credit policy guidelines and procedures, use available tools and resources to recommend credit decision
  • Ability to clearly document the loan rationale findings in loan notes
  • Review stipulations/conditions for compliance and completion of loan file specific to the borrower profile, loan program and product
  • Receive direction from more experienced managers and exercise judgment on relevant reviews within rules and regulations
  • Provide communication regarding overall process and transaction quality to appropriate parties
  • Research, review, document, and present findings related to issues, records, policies, and procedures
  • Receive direction from supervisors and exercise judgment within defined parameters
  • Collaborate and consult with peers, colleagues, and managers to implement actions in support of risk-mitigation and control initiatives
  • Excellent Spoken and written communication skills
  • Proactively engage with internal bank stakeholders, third parties, settlement agents via telephone to gather necessary information, documentation, clarify information & resolve underwriting conditions
  • Ability to conduct clear and customer centric telephone conversations to explain underwriting decisions, documentation requirements and next steps in the mortgage process
  • Effectively handle both inbound and outbound calls maintaining high levels of responsiveness and timely follow ups
  • Demonstrate active listening skills to accurately capture information and address concerns
  • Maintain accurate call logs, documenting key points and outcomes of the telephonic conversations for audit purposes
  • Collaborate cross functionally with Processing, Closing & Sales teams for seamless communication and customer satisfaction

Requirements:

  • 2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Strong stakeholder management and stateside partnership skills
  • Experience in operations support
  • 2+ years of previous experience within US residential mortgage underwriting environment, managing varied workflows
  • Graduate in commerce/finance/management stream

Additional Information:

Job Posted:
June 26, 2025

Expiration:
August 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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