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Are you looking for a new challenge in your professional life? Are you interested in joining an international investment firm with strong potential? Do you pride yourself in creating excellent relations with clients? If yes, then look no further! We offer you the chance to work as a Senior Hindi Customer Service Representative in the center of Athens!
Job Responsibility
Develop and maintain excellent client relationships with existing clients via telephone and email
Activate passive clients and follow up on potential ones
Handle client inquiries appropriately and ensure that a high level of service is provided
Educate customers on business practices, developments, and any associated promotions
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Cooperate effectively with other departments when necessary
Contribute to team effort by achieving targeted results
Requirements
Native level of Hindi or any other Hindi dialect
Excellent level of English
Valid work permit for Greece
Nice to have
Experience in serving clients via telephone would be considered as a plus
Prior experience as a Customer Service Representative is an advantage
A university degree in Finance/ Economics/ Banking/ Business Administration or related field is an advantage