Senior Healthcare Program Manager Job at T2Group (Torrance)

Senior Program Manager

We are seeking a highly accomplished and strategic Senior Program Manager for an...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

August 02, 2026

Requirements

Minimum of 10+ years of progressive experience in program management, multi-workstream delivery, or portfolio oversight within healthcare or digital health environments
Strong knowledge and practical application of healthcare data standards and terminologies, including HL7 FHIR®, SNOMED CT®, and LOINC®
Proven success developing comprehensive program governance artifacts, including integrated schedules, dependency maps, RAID logs, and financial budget tracking tools
Demonstrated experience applying formal change management methodologies to drive operational optimization, behavioral change, and delivery structure adoption across complex ecosystems
Elite partner engagement skills with a track record of leading committee workshops across technical, clinical, and business domains
Bachelor’s degree in Business, Health Information, or a related discipline (or equivalent professional experience)
Solid understanding of Healthcare Information Systems and the broader digital standards landscape (regional, national, and international)
Proficient in business process analysis, workflow optimization documentation, data analysis, and the solution development lifecycle (SDLC)
High proficiency with Microsoft Office 365 cloud products and advanced process mapping software (such as MS Visio)
Exceptional analytical thinking, negotiation, and problem-solving skills

Job Responsibility

Portfolio Integration & Oversight: Develop and maintain a comprehensive portfolio integration approach that enables a clear, system-level view of priorities, timelines, milestones, and delivery health across multiple connected workstreams
Governance Framework Design: Design, implement, and continuously improve program governance processes, templates, controls, and meeting structures to support efficient oversight and consistent execution
Executive Reporting & Analytics: Consolidate data from diverse workstreams to author recurring and ad-hoc leadership reporting products, including executive summaries, KPI dashboards, and briefing materials
Change Management Leadership: Apply formal change management methodologies and practices to support the adoption of new processes, delivery structures, and ways of working across interconnected, cross-functional teams
Financial & Resource Stewardship: Support financial and operational planning by maintaining deep visibility into budget usage, team capacity, resourcing needs, and long-term forecasting constraints
RAID Management: Track, analyze, and manage program-level risks, issues, dependencies, decisions (RAID logs), and action items, ensuring timely escalation and strategic mitigation
Stakeholder Engagement & Facilitation: Lead committee facilitation and partner engagement workshops, bridging collaboration across clinical, business, and technical domains
Operational Optimization: Identify operational gaps, bottlenecks, and coordination challenges across the portfolio, providing structured analysis and practical recommendations to strengthen execution
Forum Support & Momentum Coordination: Facilitate governance forums and working sessions through precise agenda planning, inputs coordination, and rigorous tracking of action items and commitments
Strategic Leadership Support: Provide executive-level operational support to the leadership team, including priority tracking and document preparation to maximize capacity and maintain momentum

Fulltime

Senior Technical Program Manager

As a Senior Technical Program Manager, you will serve as the critical orchestrat...

Location

United States , Seattle; New York City; Boston

Salary:

160000.00 - 210000.00 USD / Year

Pearl Health

Expiration Date

Until further notice

Requirements

4-7 years of experience in technical program management with a track record of delivering complex, multi-team programs in fast-paced technology environments
Strong technical foundation (CS degree or equivalent experience) with the ability to engage deeply in discussions regarding system architecture, API design, and data pipelines
Demonstrated proficiency with agile methodologies, dependency mapping, risk management, and the full software development lifecycle
Exceptional communication skills, with the ability to present to senior leadership and translate technical concepts for non-technical audiences
Strong analytical skills to define metrics, identify trends, and make data-driven decisions that improve program outcomes

Job Responsibility

Orchestrate Cross-Functional Delivery: Align engineering teams, product managers, data scientists, and clinical operations to ensure coordinated execution on complex projects
Drive Strategic Planning: Partner with engineering leadership to build realistic roadmaps that balance short-term business priorities with long-term technical health and capacity constraints
Build Scalable Processes: Design and implement sustainable program management frameworks and tooling that increase team efficiency and delivery predictability
Manage Risk and Dependencies: Proactively identify technical dependencies and program risks, developing mitigation strategies to maintain velocity and prevent blockers
Translate Technical Impact: Communicate program status and outcomes to senior leadership, effectively translating complex technical details into clear business impact
Empower Product Decisions: Provide Product Management with reliable delivery forecasts and visibility into technical constraints to enable informed roadmapping and customer commitments
Foster Engineering Culture: Coach teams on agile best practices and continuous improvement, helping to build a culture of transparency, accountability, and delivery excellence

What we offer

competitive benefits package
discretionary performance bonus
equity options

Fulltime

Senior National Account Manager, Healthcare Systems

The Senior National Account Manager, Healthcare is accountable to manage the sal...

Location

United States , Woburn

Salary:

102100.00 - 170100.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent experience
5+ years Sales or Sales Management. performance selling a structured value proposition. required
Strategic Selling & Implementation of Sales Management Process
Healthcare Industry Certifications/Knowledge
Negotiations across Executive Levels of customer
Change Agent - Ability to understand, interpret, & communicate needs to internal partners to provide solutions which meet customer's changing needs.
Ability to deal with ambiguity & complexity internally & within customer's facility
Resource Utilization
Leading without influence
Risk Mitigation

Job Responsibility

Responsible for our large, complex, multi-site strategic customers that represent current sales greater than $15-30M in sales.
Develop and grow 'C Suite' executive account relationships within the top Healthcare IDN's and Health Systems nationally.
Lead the establishment, negotiation, implementation and compliance of strategic selling plans and contractual agreements which increase profitable growth for Grainger.
Negotiating addendum and in-user agreements within health systems
Partner and provide coaching to field sales organization and internal Grainger resources to embed Grainger's Healthcare Value proposition and solutions at health system headquarters while driving program use and adoption with all associated hospital locations, which may be assigned to any of Grainger's sales coverage models.
Maintain profitable growth with existing Health Systems
Provide leadership in Change Management methodology throughout the customer's organization

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Fulltime

Senior Customer Success Manager- Healthcare

The Senior Customer Success Manager for Healthcare Identity will develop lasting...

Location

United States , New York

Salary:

115000.00 - 145000.00 USD / Year

Clear

Expiration Date

Until further notice

Requirements

You love leading/guiding customers and have a track record of creating and maintaining long term relationships
You have experience researching and analyzing new business models, including financial and operational viability, and have partnered to execute against those plans
You are a problem solver at core, with experience leading cross-functional teams to deliver external experiences for large complex customer organizations
You demonstrate high EQ, a consultative mindset and high attention to detail, with excellent communication (oral & written) skills
Healthcare work experience required - preferably with health systems, insurance companies, high growth start-ups and/or consulting experience
Ability to travel to customer locations as needed

Job Responsibility

Build broad and deep relationships within healthcare customers, from front-line staff to senior executives, articulating the CLEAR value proposition, earning trust and executing against program deliverables
Continually expand the use of CLEAR throughout the customer footprint expanding existing and implementing new customer experiences. Partner with customer leadership on everything from use case value proposition and design, contracting, implementation, ongoing operational and financial success
Work as a liaison between client and cross-functional internal teams, specifically with business development, project management, product and technology, to deliver customer experiences, managing the success of the experience
Responsible for ensuring customer operational success, project managing to plan and organize all phases of a project lifecycle to ensure successful delivery and ongoing experiences
Actively seek to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions
Apply knowledge and experience of project management best practices in an effective yet pragmatic way across large, complex projects
Perform research, conduct analysis and partner with the Healthcare team to define customer experiences that further the Healthcare business

What we offer

catered lunches every day
fully stocked kitchens
stipends and reimbursement programs
comprehensive healthcare plans
family-building benefits (fertility and adoption/surrogacy support)
flexible time off
annual wellness stipend
free OneMedical memberships for you and your dependents
a CLEAR Plus membership
a 401(k) retirement plan with employer match

Fulltime

Senior Manager, Health Economics & Value - Enterprise Corporate Accounts

As the Senior Manager, Health Economics & Value - Enterprise Corporate Accounts,...

Location

United States , Batesville

Salary:

160000.00 - 220000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Advanced degree in health economics, health policy, epidemiology, biostatistics, pharmacy, or a related discipline (Master's, PhD, PharmD) or equivalent experience preferred
5+ years of experience in HEOR, health economics, market access, or reimbursement strategy within medical devices, digital health, or hospital solutions preferred
Demonstrated experience developing economic models (ROI, budget impact, cost-effectiveness) and translating them into customer-ready tools
Strong understanding of U.S. healthcare provider economics, including VAC processes, quality metrics, and inpatient/outpatient dynamics
Experience with real-world evidence generation or outcomes measurement in a hospital setting
Experience partnering directly with health systems on pilots, quality improvement initiatives, or outcomes-based programs
Ability to tailor value stories to clinical, operational, and financial audiences, with strong provider economic fluency
Proven ability to lead programs, drive cross-functional alignment, and balance analytical rigor with real-world timelines and data constraints

Job Responsibility

Develop and implement health system value programs that define measurable clinical, operational, and financial outcomes tied to Baxter product adoption
Translate customer priorities into jointly agreed value demonstration activities, including implementation, analysis, and performance measurement
Lead cross-functional teams to shape customer-facing deliverables and ensure alignment across commercial, clinical, and operational stakeholders
Design and execute economic analyses credible to value analysis committees (VAC), clinical leaders, and purchasing stakeholders
Build and refine ROI tools and economic models across multiple care pathways, ensuring methodological rigor and transparency
Partner with internal and external stakeholders to ensure models reflect how health systems evaluate value (cost, labor, productivity, capacity, revenue)
Collaborate with marketing, commercial, and R&D teams to prioritize evidence needs and support strategic portfolio decisions
Support reimbursement strategy across the portfolio, including coding, coverage, payment considerations, and policy monitoring

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)

Fulltime

Implementation Program Manager

This is where we value your strategic mindset, technical expertise and passion f...

Location

United States , Charleston

Salary:

128000.00 - 176000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Deep expertise in healthcare IT, including clinical systems, electronic health record (EHR) workflows, and data integration standards such as Health Level Seven (HL7) and Fast Healthcare Interoperability Resources (FHIR)
Demonstrated ability to lead large, cross‑functional teams and influence C‑suite stakeholders in a healthcare environment
Strong strategic thinking capabilities with the ability to balance tactical execution and long‑range program planning
Proven success navigating ambiguity, resolving escalated issues, and managing competing priorities
Executive‑level communication skills with the ability to engage both technical and non‑technical audiences
Experience leading enterprise‑wide programs using frameworks such as the Project Management Body of Knowledge (PMBOK) or Agile methodologies, and tools such as Smartsheet or Microsoft Project
Bachelor’s degree in IT, healthcare, business, or a related field preferred
master’s degree preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Job Responsibility

Working closely with the Baxter MUSC Program Manager and Customer Success Manager
Lead planning and execution of high‑impact IT implementation programs across multiple hospital departments, ensuring alignment with clinical workflows and enterprise IT strategy
Serve as the primary partner to senior IT and operational leaders at MUSC, building trust, transparency, and long‑term value realization
Direct cross‑functional teams—including product, IT, clinical informatics, and vendor partners—to ensure seamless solution delivery
Establish governance frameworks, manage risks, and proactively address barriers to deployment success
Drive operational readiness, training strategy, and change‑management activities to support system adoption and user enablement
Provide oversight of system integration, data migration, and configuration activities, escalating technical issues as needed
Monitor post‑launch performance, define key performance indicators (KPIs), and lead continuous improvement initiatives to optimize utilization and outcomes
Deliver clear, data‑driven updates and recommendations to internal and customer executive sponsors.

What we offer

Paid Time Off
Employee Heath & Well-Being Benefits
Continuing Education/ Professional Development
Support for Parents
Employee Assistance Program
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts

Fulltime

Implementation Program Manager

This is where we value your strategic mindset, technical expertise and passion f...

Location

United States , Charleston

Salary:

128000.00 - 176000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Deep expertise in healthcare IT, including clinical systems, electronic health record (EHR) workflows, and data integration standards such as Health Level Seven (HL7) and Fast Healthcare Interoperability Resources (FHIR)
Demonstrated ability to lead large, cross‑functional teams and influence C‑suite stakeholders in a healthcare environment
Strong strategic thinking capabilities with the ability to balance tactical execution and long‑range program planning
Proven success navigating ambiguity, resolving escalated issues, and managing competing priorities
Executive‑level communication skills with the ability to engage both technical and non‑technical audiences
Experience leading enterprise‑wide programs using frameworks such as the Project Management Body of Knowledge (PMBOK) or Agile methodologies, and tools such as Smartsheet or Microsoft Project
Bachelor’s degree in IT, healthcare, business, or a related field preferred
master’s degree preferred

Job Responsibility

Lead planning and execution of high‑impact IT implementation programs across multiple hospital departments, ensuring alignment with clinical workflows and enterprise IT strategy
Serve as the primary partner to senior IT and operational leaders at MUSC, building trust, transparency, and long‑term value realization
Direct cross‑functional teams—including product, IT, clinical informatics, and vendor partners—to ensure seamless solution delivery
Establish governance frameworks, manage risks, and proactively address barriers to deployment success
Drive operational readiness, training strategy, and change‑management activities to support system adoption and user enablement
Provide oversight of system integration, data migration, and configuration activities, escalating technical issues as needed
Monitor post‑launch performance, define key performance indicators (KPIs), and lead continuous improvement initiatives to optimize utilization and outcomes
Deliver clear, data‑driven updates and recommendations to internal and customer executive sponsors

What we offer

Paid Time Off
Employee Heath & Well-Being Benefits
Continuing Education/ Professional Development
Support for Parents
Employee Assistance Program
Medical and dental coverage
Basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts

Fulltime

Customer Experience Senior Manager

Join our team at AMGEN Capability Center Portugal, consistently recognized among...

Location

Portugal , Lisbon

Salary:

65936.20 - 89207.80 EUR / Year

Amgen

Expiration Date

Until further notice

Requirements

Bachelor's degree required
advanced degree preferred
7–10 years of experience in customer service, customer operations, supply chain, or related business functions
3+ years of people leadership experience, including leading supervisors, team leads, or customer service teams
Experience working in regulated industries, preferably biotechnology, pharmaceutical, healthcare, or life sciences
Experience supporting customer service operations, order management, or customer experience programs
Demonstrated success leading process improvement, operational excellence, or digital transformation initiatives
Experience working with enterprise systems such as SAP, Salesforce, and reporting/analytics platforms preferred
Strong communication, stakeholder management, and problem-solving skills
Experience working in global and cross-functional environments preferred

Job Responsibility

Lead customer service operations supporting commercial and clinical customer segments
Drive improvements in customer satisfaction, service quality, responsiveness, and operational performance
Foster a customer-first culture focused on accountability, collaboration, and continuous improvement
Support the implementation of GCX-OTC customer service strategies and operational priorities
Serve as a role model for Amgen Values and leadership expectations
Lead Customer Service, Customer Experience, Digital Support, and/or Clinical Customer Service teams, including supervisors, team leads, and individual contributors
Ensure execution of customer service processes in alignment with global standards, KPIs, and compliance requirements
Partner closely with Amgen Netherlands (ABR) on order management, complaints, disputes, distribution, and returns management
Partner closely with Amgen India (AIN) to support analytics, reporting, automation, and service optimization initiatives
Partner closely with Global Clinical Customer Services (GCCS) and Global Development Operations to support compliant clinical supply and investigational product logistics

What we offer

Vast opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

Fulltime

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Senior Healthcare Program Manager

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