Senior Healthcare & Insurance Operations Representative

• Process Adjudication claims and resolve for payment and Denials
• Ensuring accurate and timely completion of transactions to meet or exceed client SLAs
• Organizing and completing tasks according to assigned priorities
• Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
• Resolving complex situations following pre-established guidelines

• Both Under Graduates and Post Graduates can apply
• Excellent communication (verbal and written) and customer service skills
• Able to work independently
• strong analytic skills
• Detail-oriented
• ability to organize and multi-task
• Ability to make decisions
• Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
• Demonstrate strong reading comprehension and writing skills
• Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills
• Ability to work in a team environment
• Required schedule availability for this position is Monday-Friday 5.30PM/3.30AM IST (AR SHIFT)

A background in healthcare insurance is beneficial