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Senior Health Representative

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Pfizer

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Location:
Viet Nam , Hanoi

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to oncology therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers.

Job Responsibility:

  • Driving identified customers to the digital service offerings
  • Leading relationships with Oncology Health Care Professionals within a defined geographical territory as well as providing support virtually
  • Gaining deep understanding of Oncology Health Care Professional needs, sharing expert product advice, tailoring data, delivering promotional activities
  • Provide objective and scientifically sound medical information regarding Pfizer oncology product portfolio and the diseases states treated
  • Seeking and developing awareness of external market conditions to drive exceptional customer support and insights
  • Establishing a strong working relationship with the Pfizer VHSS, KAM and SME Teams
  • Managing and achieving annual targets and ensuring adherence to Compliance, Legal, Medical and Regulatory requirements
  • Ensure relevant inline medicines prescribed by HCP’s have CFC commercial support
  • Share relevant brand and therapy area updates with HCP’s
  • Ability to convey relevant messages across multiple medicines and oncology therapy areas
  • Strong customer relationship focus
  • Has a thorough understanding of the environment and challenges of their key HCPs
  • Strong capabilities in leveraging virtual/digital channels with at least 50% of interactions to be virtual
  • Single point of contact for relevant Pfizer medicines for their accounts
  • Able to understand how products across the business interplay with each other
  • Ability to have a product POA change based on needs of customer and their patients
  • Ensures a customer centric – comprehensive approach to the way HCP’s treat their patients
  • Leads, coordinates, and manages the long term, consultative, customer relationship
  • Demonstrates expertise in relationship skills, creatively delivers innovation and thought leadership
  • Responsible for overall service excellence within the account
  • Maximizes opportunity across the Pfizer oncology portfolio, monitors progress with key accounts and evolves Account Plans
  • Analyses and understands the local environment, account business, and aligned Pfizer priorities to create Account Plans
  • Applies a proficiency in business acumen
  • Develops and leads the Account Plan and coordinates the cross functional team
  • As part of the IAT supports the development, negotiation, and implementation within accounts

Requirements:

  • Graduated from Pharmacy/Medicine University/College
  • 2- 3 years of experience on Field force
  • Curiosity and an entrepreneurial mindset
  • Analytical skills to identify the connections between data, products and the needs of both Health Care Professionals and patients
  • Experienced in Oncology field is preferred
  • Written and verbal communication skills to help build trusted, sustainable relationships with your internal and external stakeholders
  • Solid understanding of the digital space and a willingness to keep learning and upskilling
  • Strategic thinking and planning to help customers see beyond the day-to-day
  • Agility, adaptability to change and seasoned negotiation skills
  • Commercial and business acumen, managing financial budgets, driving sales and achieving performance measures
  • Able to connect with customers virtually and in person
  • Can-do attitude and a work ethic underpinned by determination and commitment
  • Strong compliance mindset
  • Not being subject to any of the following circumstances: facing a criminal prosecution, serving a court’s sentence or ruling
  • being suspended from practice or doing works related to pharmacy under the court’s sentence or ruling
  • or having limited legal capacity
  • Good command in English is preferred

Nice to have:

  • Experienced in Oncology field is preferred
  • Good command in English is preferred

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
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