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Portsmouth City Council Logo Portsmouth City Council · Public Sector

Head of Service, Family Help and Partnerships

United Kingdom, Portsmouth 76335.00 - 85316.00 GBP / Year · Job Posted May 28, 2026
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Job Description

We are seeking a Head of Service Family Help and Partnerships to provide strategic and operational leadership for the Family Help Service and hold additional portfolios for our Integrated Front Door (MASH), Partnerships and Family Support. Family Help is our way of working that brings together targeted early help and Child in Need support into a single, seamless offer.

Job Responsibility

  • Provide strategic leadership across Family Help, MASH, Partnerships and Family Support, ensuring that we consistently provide outstanding services to the children and families of Portsmouth
  • Lead system integration and service transformation aligned with national reform agendas
  • Ensure high-quality, proportionate, and timely interventions that meet need, reduce risk and build family resilience
  • Provide strategic oversight of the MASH, ensuring effective multi agency working, consistent and considered decision-making, and effective risk management
  • Drive continuous quality assurance and practice improvement using audit, learning reviews, lived experience, and inspection findings
  • Lead and support senior managers and multi-disciplinary teams, building workforce capability, stability, and confidence
  • Manage performance, budgets, and commissioning arrangements
  • Represent the local authority at strategic boards and support and enable strong multi-agency partnerships
  • Embed relational, strengths-based, trauma-informed practice across all services

Requirements

  • A recognised social work qualification and current professional registration
  • Significant senior leadership experience within children's services
  • Extensive knowledge of key legislation and frameworks, including: Children Act 1989/2004, Working Together to Safeguard Children, SEND Code of Practice, Family Help and national children's social care reforms
  • Experience leading large, complex, multi-disciplinary services and portfolios
  • Strong strategic planning, transformation, and financial management skills
  • Experience working effectively with senior partners across complex systems
  • A proven track record of inspection readiness and improvement (e.g. Ofsted, CQC, JTAI)

What we offer

  • Competitive salary
  • Excellent professional development and leadership support
  • Supportive, learning-focused culture
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