Senior Health Client Manager Job at Alight Solutions (Virtual)

Senior Manager, Client Benefits

Design, plan, and manage information technology (IT) projects to deliver efficie...

Location

United States , Woonsocket

Salary:

147680.00 - 162700.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, Electrical Engineering, Engineering or a related field
5 years of experience in software development life cycle testing, quality assurance, and troubleshooting
5 years of experience in Waterfall and Agile Methodologies
5 years of experience in performance of Manual and Automated Testing on Windows and UNIX
5 years of experience in UI/API, Mainframe, Databases, EDI and WorkdayCloud
5 years of experience providing domain support for healthcare industry, including performing health care data analysis and testing different healthcare ERP solutions
5 years of experience in compliance and standard testing for EDI (Electronic data interchange) transactions
5 years of experience with test management tools like HP ALM, Microsoft VSTS, or JIRA
5 years of experience in Back End Testing, including developing and executing complex SQL queries
5 years of experience in Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing and User Acceptance Testing (UAT)

Job Responsibility

Design, plan, and manage information technology (IT) projects to deliver efficient technical solutions to support CVS Health initiatives
Manage project execution for multiple software applications to ensure adherence to quality assurance standards, schedule, and scope
Serve as client point of contact in defining technology driven solutions to meet business objectives
Define project plans, strategy, and roadmap and measure progress against timelines and deliverables
Oversee and approve solutions design and develop structures and accurate benefit plan requirements to achieve intended outcomes or recommend alternatives
Serve as the subject matter expert and work with key stakeholders to determine project requirements and objectives and translate into high quality products that promote customer satisfaction
Confer with project personnel to identity and resolve problem and ensure alignment between internal teams and clients on decision making and objectives
Leverage operational metrics and production error root cause information to improve requirements gathering, configuration, and testing processes
Develop updated project plans to include new capabilities and ensure team resources are available for successful projects and initiatives
Evaluate and recommend tools, technologies, and processes to produce high quality software product platforms, and collaborate with benefits and clinical teams and customers to produce cutting-edge solutions

What we offer

CVS Health bonus, commission or short-term incentive program
Company equity award program
Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Well-being programs
Education assistance
Free development courses

Fulltime

Senior Client Success Manager

The Senior Client Success Partner plays a critical role in ensuring a seamless a...

Location

United States , O'ahu, Hawaii

Salary:

70000.00 - 84000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Excellent interpersonal and communication skills
Strong proficiency in troubleshooting hardware and software issues
Strong problem-solving skills
Proficiency in training end-users in software applications
Ability to work independently and manage time effectively
Ability to travel and work on-site at various client locations
2+ years of management experience working in the restaurant industry
2+ years experience building and maintaining strong relationships with clients
Familiarity with various hardware and networking devices
Familiarity with low-voltage wiring principles

Job Responsibility

Install and configure SpotOn hardware, peripherals, and networking devices
Conduct on-site surveys to determine optimal hardware placement
Deliver comprehensive, hands-on client training and live support
Perform on-site health check-ins
Conduct on-site hardware demonstrations
Build and maintain strong, trusted client relationships
Respond to and resolve escalated support tickets
Collaborate cross-functionally with internal teams to diagnose and resolve complex client issues
Communicate technical concepts clearly to non-technical users
Identify opportunities to upsell additional products and services

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

Client Success Manager

The Client Success Manager owns the relationships and the creation and execution...

Location

United States

Salary:

110000.00 - 125000.00 USD / Year

Big Health

Expiration Date

Until further notice

Requirements

Minimum of 4+ years of enterprise account management experience, with demonstrated ability to confidently engage with senior stakeholders
Strong interpersonal aptitude with the ability to coordinate cross-functionally and meet deadlines in a fast-paced environment
Ability to act proactively to influence key stakeholders and drive decisions
Strong executive presence and ability to communicate confidently with senior benefits leaders
Strong attention to detail. You’ll have complete ownership of your accounts and measure their success. A detail-oriented, thorough, creative, and analytical approach will be critical to your and your client’s success
Clear, collaborative communication skills and a willingness to support your Big Health team
Proficiency in building clear, insight-driven presentations (PowerPoint / Google Slides) and analyzing data (Excel / Google Sheets)
familiarity with Looker and Salesforce is highly desirable

Job Responsibility

Build strong, consultative relationships with employer clients to become a trusted partner and advisor in supporting the mental health of client populations through utilization of Big Health’s products
Manage enrollment marketing and campaign planning efforts to generate awareness of our programs among the client populations - work with your clients to identify unique opportunities to help clients expand engagement within their populations
Prepare reporting for and lead monthly/quarterly client meetings, annual reviews, and manage follow-ups in a timely manner to ensure client satisfaction
Think strategically and work cross-functionally to troubleshoot client requests
Take responsibility for up-sell opportunities and contract renewals
Become a product expert and internal champion for clients' needs as our offerings evolve
Analyze, interpret, and present program engagement and outcome metrics to demonstrate value to our clients

What we offer

generous vacation policy
professional development fund
flexible working arrangements
stock options

Fulltime

Seo Account Manager/ Seo Senior Account Manager

We are seeking an experienced SEO Account Manager/ SEO Senior Account Manager to...

Location

India , Bangalore

Salary:

Not provided

Position2

Expiration Date

Until further notice

Requirements

5+ years of experience in SEO, with a proven track record of managing and executing successful SEO campaigns
Strong knowledge of GEO, location-based SEO, and how AI can enhance search engine optimization
In-depth understanding of on-page and off-page SEO techniques, keyword research, competitive analysis, and content strategy
Experience with SEO tools (e.g., Google Analytics, Google Search Console, SEMrush, Ahrefs, etc.)
Ability to analyze and interpret data to drive decision-making and improve SEO performance
Strong project management skills, with the ability to handle multiple client accounts and deliver results under tight deadlines
Excellent communication skills, both written and verbal, with the ability to present complex SEO concepts in a clear and understandable manner
A results-driven mindset with the ability to adapt to the changing needs of clients and business priorities

Job Responsibility

Develop and implement SEO strategies to drive organic growth and improve search engine rankings for client websites
Oversee and manage multiple client accounts, ensuring that SEO campaigns are aligned with business objectives
Work closely with clients to understand their goals, challenges, and target audience, and develop SEO strategies tailored to their needs
Work with cross-functional teams to develop SEO-friendly content and maintain the technical SEO health of client websites
Perform ongoing keyword research, competitive analysis, and audits to identify new opportunities and optimize current strategies
Ensure all campaigns are aligned with best practices for SEO and GEO
Provide clients with regular performance reports, insights, and recommendations for continuous optimization
Manage and prioritize the execution of SEO tasks across teams to meet deadlines and drive results

Client Success Manager, Providers

The Client Success Manager (CSM) is a seasoned, customer-obsessed professional r...

Location

United States

Salary:

138000.00 - 168000.00 USD / Year

Big Health

Expiration Date

Until further notice

Requirements

8+ years in Client Success, Account Management, or Consulting with significant ownership of large, complex healthcare accounts and a strong record of retention and expansion
Bachelor’s degree required
MBA/MPH or relevant graduate degree preferred
Deep familiarity with healthcare operations and change management within regulated environments required
Excellent organizational and time-management skills
disciplined risk/issue management and deadline accountability
Exceptional communication and interpersonal skills with demonstrated executive presence
able to build and sustain strong relationships across clinical, operational, and executive stakeholders
Analytical fluency and the ability to translate utilization and outcomes data into credible ROI narratives
Experience collaborating cross-functionally and coordinating complex programs

Job Responsibility

Manage strategic, complex, and enterprise healthcare customers and develop account plans with clear goals, risks, and growth strategies (renewal, expansion, multi-site/service line scale)
Build relationships with clinical, operational, IT, revenue cycle, contracting, finance, and executive sponsors
run executive business reviews (JOCs/QBRs) that align on outcomes and next-best actions
Drive onboarding across complex environments, ensuring adoption targets and value realization are met against success criteria
Standardize and improve CS playbooks
Synthesize learnings across accounts to inform repeatable approaches, internal processes, and continuous improvement
Lead cross-functional workstreams across Marketing, Sales, Implementation, Clinical, Product, Market Access, and Legal to support the delivery of positive program outcomes, on time and in scope. Proactively identify and mitigate risks and issues
Partner with teams on renewal and expansion strategy
contribute to SOWs, amendments, and forecasting
Provide timely updates and executive-ready summaries to senior leadership and customer sponsors

What we offer

generous vacation policy
professional development fund
flexible working arrangements
stock options

Fulltime

Client Services Manager

Gummicube is looking for a dedicated Client Services Manager to lead our award-w...

Location

United States

Salary:

120000.00 - 130000.00 USD / Year

Airship

Expiration Date

Until further notice

Requirements

5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
3+ years in leadership roles managing client services or account management teams
3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
Experience managing enterprise accounts with contract values of $1M+ annually
Proven track record of achieving 95%+ net revenue retention in enterprise segments
Advanced Excel/Google Sheets expertise for data analysis and reporting
Experience with enterprise CRM platforms (Salesforce, HubSpot, etc.)
Project management expertise with complex, multi-phase enterprise implementations
Executive presence with ability to present to C-suite stakeholders
Strong emotional intelligence and conflict management skills

Job Responsibility

Oversee your immediate team of coordinators and day-to-day operations focused on enterprise customer success
Lead either our Account Management team focused on client relationship management or our Strategy team focused on strategic account planning
Collaborate cross-functionally with marketing, data, and creative teams to plan and support complex client needs for large accounts
Serve as liaison between the Accounts & Client Services team and Executive Leadership
Onboard and continuously train teams on Gummicube technologies, methodologies, strategies and implementation of process and compliance requirements for enterprise-level service delivery
Meet weekly with Coordinators and Sr. Coordinators to understand account performance, offering insights and guidance with strategy focused on customer success outcomes
Create cadences of account reviews, working with team members to identify areas of improvement and upsell/cross-sell opportunities across enterprise accounts
Act as the client's first line of support behind account owners, able to negotiate deliverables and timing within reason based on complex enterprise client demands and team turnarounds
Report relevant metrics and relationship notes to Executive Leadership including customer health scores, expansion opportunities, and retention risks
Analyze trends and execute marketing strategies aligned with short and long-term objectives to drive customer expansion and retention

What we offer

Equity is also offered with this role
Robust benefits package as part of our Total Rewards approach to compensation

Fulltime

Senior Projects Manager – Connectivity

We are seeking a Senior Project Manager who will serve as a senior manager and o...

Location

Indonesia , Batam

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Degree in Engineering, Business Studies or a related field (preferred)
Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, especially in connectivity, white space, grey space and connectivity bias
Solid understanding of Health and Safety regulations with demonstrable experience implementing policies and procedures, ideally certified in this field
Strong commercial acumen and understanding of business financial principles, including profit and loss and costings
Detailed knowledge and understanding of a data centre commissioning process with relevant Scripts, from L1 to L6
Strong background in electrical and mechanical systems
Strong stakeholder management and the ability to build and maintain excellent client/customer relations
Experience managing large-scale infrastructure projects in international settings
Excellent time management and ability to work under pressure, managing and driving schedules

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance
Senior representative managing a key customer account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring Sub-contractor contracts and performance are implemented

Senior Project Manager

Datalec Precision Installations provides world-class data centre design, build, ...

Location

Singapore; Indonesia

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

PMP certified or equivalent
Minimum of 5 years of proven experience in a similar role
Demonstrable experience within the data centre industry, ideally within both white and grey space and connectivity bias
Degree in Engineering, Business Studies or a related field preferred
Strong commercial acumen and understanding of business financial principles, including profit and loss and costings
Strong stakeholder management and the ability to build and maintain excellent client/customer relations
Excellent time management and ability to work under pressure, managing and driving schedules
Sector and industry knowledge within Data Centre and associated services environment
Solid understanding of Health and Safety regulations with demonstrable experience implementing policies and procedures, ideally certified in this field
Must hold and maintain the necessary accreditations and certifications relevant to the level of this role, sector and industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project
Overall supervision of installation teams and project managers to ensure the safe completion of the project within agreed time scales and budgets
Ensure all projects are delivered in adherence with all ISO requirements and business systems
Ensure site rules are observed by all that are working for and on behalf of DPI staff and sub-contractors and any other 3rd party suppliers
To oversee the production & updating of Risk Assessment Method Statements (RAMS)
Conduct site surveys, ensure compliance with project design and compile material list for production
Working with the senior team, providing ownership with client relations and participate in bid activities supporting sales as well as the bid proposal team
Review and measure project and team performance in line with project and team KPIs
To ensure that professional, profitable, and successful bids are delivered
Manage pre-commencement activities in line with the business project delivery process

Senior Health Client Manager

Alight Solutions

Location:
United States of America , Virtual

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 25, 2026

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