Senior Health Client Manager Job at Alight Solutions (Virtual)

Senior Manager, Health Economics & Outcomes Research

Reporting to the Director, Health Economics and Outcomes Research (HEOR), the Se...

Location

Canada

Salary:

107630.00 - 157630.00 CAD / Year

Cencora

Expiration Date

Until further notice

Requirements

Master’s degree in public health, clinical epidemiology, health economics or a health science-related discipline
Experience in the consulting environment, managing multiple client deliverables preferred
Previous health care-related research experience
Previous people management experience
Bilingualism, French/English is an asset
Previous work experiences in research settings
Strong project management and coordination skills
Expertise in HEOR concepts as well as epidemiologic study design and analysis
Ability to conduct advanced programming of economic models using Microsoft Excel including Visual Basic for Applications
Familiar with literature search and literature review process

Job Responsibility

Lead the design and development of end-to-end health economic models, including drafting model plans, de-novo building or adapting of models, sourcing local data, model validation and producing supporting materials (technical reports etc.)
Manage and mentor direct reports and provide ongoing technical coaching to develop and upskill team members to ensure continuous professional growth
Provide high-quality, timely, strategic solutions to meet client needs
Help identify evidence gaps and plan/conduct activities (e.g. conduct interviews with Key Opinion Leaders (KOLs), collaborate with researchers, conduct literature search) to support model inputs
Liaise with the client lead for HEOR regarding project management, strategy, budget, and communications
Lead cross-functional teams to generate business success and support team objectives
Ensure project plans are met with clear timelines, deliverables, and guidance to ensure on-time and on-budget completion
Maintain expert-level understanding of Canadian HTA requirements and evolving payer needs, integrating them into the team’s economic modeling approaches
Oversee multiple aspects of consultation work, including contributing to strategic positioning, evidence generation, managing client relationships, attending external meetings and consideration of crucial factors within and outside of HEOR
Support business development by contributing to proposals based on client requests and participating in internal discussions and client capabilities presentations

What we offer

medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs
employee resource groups
volunteer activities

Fulltime

Senior Manager, Client Benefits

Design, plan, and manage information technology (IT) projects to deliver efficie...

Location

United States , Woonsocket

Salary:

147680.00 - 162700.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Computer Information Systems, Information Technology, Electrical Engineering, Engineering or a related field
5 years of experience in software development life cycle testing, quality assurance, and troubleshooting
5 years of experience in Waterfall and Agile Methodologies
5 years of experience in performance of Manual and Automated Testing on Windows and UNIX
5 years of experience in UI/API, Mainframe, Databases, EDI and WorkdayCloud
5 years of experience providing domain support for healthcare industry, including performing health care data analysis and testing different healthcare ERP solutions
5 years of experience in compliance and standard testing for EDI (Electronic data interchange) transactions
5 years of experience with test management tools like HP ALM, Microsoft VSTS, or JIRA
5 years of experience in Back End Testing, including developing and executing complex SQL queries
5 years of experience in Functional Testing, Integration Testing, System Testing, Regression Testing, GUI Testing and User Acceptance Testing (UAT)

Job Responsibility

Design, plan, and manage information technology (IT) projects to deliver efficient technical solutions to support CVS Health initiatives
Manage project execution for multiple software applications to ensure adherence to quality assurance standards, schedule, and scope
Serve as client point of contact in defining technology driven solutions to meet business objectives
Define project plans, strategy, and roadmap and measure progress against timelines and deliverables
Oversee and approve solutions design and develop structures and accurate benefit plan requirements to achieve intended outcomes or recommend alternatives
Serve as the subject matter expert and work with key stakeholders to determine project requirements and objectives and translate into high quality products that promote customer satisfaction
Confer with project personnel to identity and resolve problem and ensure alignment between internal teams and clients on decision making and objectives
Leverage operational metrics and production error root cause information to improve requirements gathering, configuration, and testing processes
Develop updated project plans to include new capabilities and ensure team resources are available for successful projects and initiatives
Evaluate and recommend tools, technologies, and processes to produce high quality software product platforms, and collaborate with benefits and clinical teams and customers to produce cutting-edge solutions

What we offer

CVS Health bonus, commission or short-term incentive program
Company equity award program
Full range of medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Fully-paid term life insurance plan
Short-term and long term disability benefits
Well-being programs
Education assistance
Free development courses

Fulltime

Senior Client Manager-Healthcare

The Senior Client Manager for Healthcare at NTT DATA is responsible for managing...

Location

United States of America , Santa Clara

Salary:

115000.00 - 140000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in business, information systems, or a sales-related field
Relevant healthcare industry sales experience, technology sales, managed services, or vendor certifications are advantageous
Advanced experience in a global partner or alliance management role
Advanced experience in a healthcare-focused sales, account management, or customer-facing role
Advanced experience in IT services, digital health, or professional services industry with a focus on healthcare business development and sales
Advanced experience driving alignment to a common vision and working across multiple healthcare stakeholders to achieve sales growth
Strong sales orientation with experience working with healthcare clients and internal teams to create sales-oriented solutions and services
Advanced experience gained in a similar Client Manager or Account Manager role serving healthcare organizations
Advanced experience working with Salesforce.com or similar CRM platforms
Advanced experience in global partner management, sales environments, and customer service

Job Responsibility

Manage and grow strategic relationships with healthcare clients (e.g., provider systems, payers, life sciences organizations, and healthcare technology partners) to drive new business, account expansion, and renewals across all solutions within assigned accounts and/or new logo pursuits
Pursues healthcare-focused leads identified by Demand Generation, Business Development Representatives, and identified target pursuit accounts
Minimizes churn and maximizes retention across assigned accounts by ensuring ongoing value realization and client satisfaction
Drives client satisfaction throughout the entire healthcare buying lifecycle, from discovery and solution design through implementation and renewal
Generates demand by assisting healthcare clients in identifying clinical, operational, financial, and regulatory needs, and effectively articulating how the company can add value through its services and solutions
Influences and works closely with vendors, technology partners, and ecosystem alliances to achieve required outcomes
Uses company sales tools, CRM platforms, and proficient sales methodologies, such as MEDDPICC, to effectively manage healthcare accounts, opportunities, pipelines, and forecast
Develops open and effective communication channels with key stakeholders within healthcare organizations, including executive leadership, clinical leaders, IT, compliance, and procurement
Encourages revenue growth by positioning and inspiring clients to adopt additional services and solutions aligned to evolving needs
Serves as a reliable and trusted point of contact for healthcare clients, establishing strong, long-term business relationships

What we offer

medical
dental
vision
life insurance
supplemental life insurance
spouse and child life insurance
STD
LTD
Flex Spending Accounts
Company's 401(k) retirement plan

Fulltime

Senior Client Executive - Health Provider Vertical

The Senior Client Executive role at NTT DATA focuses on managing client relation...

Location

United States , Chicago

Salary:

160875.00 - 268125.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in building, managing, and measuring a full cycle, virtual/geographically dispersed sales organization with annual TCV in excess of $20M
Minimum of 10 years in Healthcare industry with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Minimum of 8 years of experience selling NTT Data-type solutions and IT services to Healthcare clients
Minimum of 8 years of experience in Client Management, w/ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage

Job Responsibility

Build, manage, and measure a full cycle, virtual/geographically dispersed sales organization with annual TCV over ~$20M and promote an entrepreneurial environment focused on increasing market share and continued brand recognition and drive go-to-market sales approaches for various Healthcare-specific offerings
Be a Healthcare industry expert within the Healthcare Provider space with knowledge of business drivers (Revenue generation, Margin Levers, Cost Levers, and trends)
Excel at Client Management, with the ability to grow and improve client/customer relationships, implement change, and leverage technology for competitive advantage
Understand our competitors, their client sponsors, their agendas, and counter strategies to displace them
Navigate large, complex, geographically dispersed organizations at C-level
Create success with P&L of ~$15M with financial management capabilities, including strong forecasting ability and growth strategies
Create deals that align with the interests and business objectives of the client and have the ability to take a deal from structured to close
Create awareness and interest in NTT DATA Services, develop regional account planning efforts and strategic account plan
Develop and use collaborative relationships to facilitate the creation of new, marketable, solutions and offerings
Effectively grow, position and sell business across the full NTT DATA portfolio to drive in year revenue and margin and obtain year over year growth

Fulltime

Senior Program Manager, Client Experience

Senior Program Manager to lead complex branding and strategic initiatives for fo...

Location

United States , New York City

Salary:

90000.00 - 120000.00 USD / Year

Athletics

Expiration Date

Until further notice

Requirements

5+ years of experience managing branding programs in a creative agency or consultancy environment
Proven success leading complex, high-stakes projects from pitch through launch
Fluency in brand strategy, visual identity, and digital product design/development processes
Strong business acumen: able to forecast, scope, budget, and communicate with clarity and confidence
Empathy and diplomacy: able to manage client relationships and internal dynamics with nuance
Excellent written and verbal communication skills
Experience working and experimenting with both traditional project management best practice tools like Notion, Smartsheet, and similar, alongside rapidly evolving AI platforms
Bachelor’s degree required

Job Responsibility

Lead large, multi-disciplinary branding and digital projects
Define program architecture: scope, phasing, success metrics, and stakeholder alignment
Elevate conversations beyond deliverables, helping clients clarify priorities, navigate tradeoffs, and make confident decisions
Serve as a primary point of contact and trusted advisor
Design a Client Experience that is proactive, transparent, and insight-driven
Identify and shape natural growth opportunities grounded in client need and program evolution
Own end-to-end execution across scope, timeline, budget, and quality
Proactively identify risks, surface tensions early, and propose solutions before issues escalate
Ensure work is delivered to brief, aligned to strategic intent, and executed with operational discipline
Partner closely with Strategy, Creative, Technology, and the Resourcing Director to assemble and support the right teams

What we offer

participation in a value-sharing plan with bonus payouts
health insurance
401k with guaranteed employee contribution
life insurance
generous paid time off
professional development budget
weekly team meals and in-office snacks
free Citibike memberships
+ additional health and wellness perks

Fulltime

Senior Client Success Manager

The Senior Client Success Partner plays a critical role in ensuring a seamless a...

Location

United States , O'ahu, Hawaii

Salary:

70000.00 - 84000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

Excellent interpersonal and communication skills
Strong proficiency in troubleshooting hardware and software issues
Strong problem-solving skills
Proficiency in training end-users in software applications
Ability to work independently and manage time effectively
Ability to travel and work on-site at various client locations
2+ years of management experience working in the restaurant industry
2+ years experience building and maintaining strong relationships with clients
Familiarity with various hardware and networking devices
Familiarity with low-voltage wiring principles

Job Responsibility

Install and configure SpotOn hardware, peripherals, and networking devices
Conduct on-site surveys to determine optimal hardware placement
Deliver comprehensive, hands-on client training and live support
Perform on-site health check-ins
Conduct on-site hardware demonstrations
Build and maintain strong, trusted client relationships
Respond to and resolve escalated support tickets
Collaborate cross-functionally with internal teams to diagnose and resolve complex client issues
Communicate technical concepts clearly to non-technical users
Identify opportunities to upsell additional products and services

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

Senior Marketing Manager - National Client

The Senior Marketing Manager is a creative, organized, and detail-oriented indiv...

Location

United States , New York

Salary:

100000.00 - 120000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

A minimum of 7 years of marketing or food service management experience, with a proven record of success and effective performance
A bachelor’s degree in marketing, business, or hospitality management is highly preferred
Experience in contracted dining service and account management is a plus
Demonstrated ability to think creatively and strategically
Experience or proven track record to work optimally in a fast-paced environment with internal and external partners
Must have strong written and verbal communication skills
Must have excellent interpersonal skills including presentation, public speaking, and client interaction skills
Exemplify being well-organized, detail-oriented, and having strong process management and organizational skills
Must be able to efficiently utilize social media and understand digital marketing
Great time management skills and self-discipline, ability to ensure timely delivery of all projects and initiatives

Job Responsibility

Lead all marketing initiatives for client portfolio
Develop marketing plans, new strategies and tactics for promoting existing or new locations to enhance sales and customer satisfaction
Lead visual storytelling vision and strategy development
Manage marketing budget, in alignment with client KPI’s and portfolio budget
Foster a collaborative and high-performance team culture, encouraging innovation, growth, development and continuous improvement
Oversee health & wellness initiatives and programming to also include nutritional messaging
Support operation teams across locations with direction for marketing and programming for cafés, catering, coffee, and markets
Partner with account leadership team to support specific needs that drive measurable results across the client locations
Coordinate and manage communication with external vendors to ensure timely production and installation of branded materials and signage, maintaining alignment with brand standards and project timelines
Bring creative and innovative ideas to marketing strategy and execution that will drive the business forward in café and catering operations

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Senior Marketing Manager - National Client

The Senior Marketing Manager is a creative, organized, and detail-oriented indiv...

Location

United States , New York

Salary:

100000.00 - 120000.00 USD / Year

Aramark UK

Expiration Date

Until further notice

Requirements

A minimum of 7 years of marketing or food service management experience, with a proven record of success and effective performance
A bachelor’s degree in marketing, business, or hospitality management is highly preferred
Experience in contracted dining service and account management is a plus
Demonstrated ability to think creatively and strategically
Experience or proven track record to work optimally in a fast-paced environment with internal and external partners
Must have strong written and verbal communication skills
Must have excellent interpersonal skills including presentation, public speaking, and client interaction skills
Exemplify being well-organized, detail-oriented, and having strong process management and organizational skills
Must be able to efficiently utilize social media and understand digital marketing
Great time management skills and self-discipline, ability to ensure timely delivery of all projects and initiatives

Job Responsibility

Lead all marketing initiatives for client portfolio
Develop marketing plans, new strategies and tactics for promoting existing or new locations to enhance sales and customer satisfaction
Lead visual storytelling vision and strategy development
Manage marketing budget, in alignment with client KPI’s and portfolio budget
Foster a collaborative and high-performance team culture, encouraging innovation, growth, development and continuous improvement
Oversee health & wellness initiatives and programming to also include nutritional messaging
Support operation teams across locations with direction for marketing and programming for cafés, catering, coffee, and markets
Partner with account leadership team to support specific needs that drive measurable results across the client locations
Coordinate and manage communication with external vendors to ensure timely production and installation of branded materials and signage, maintaining alignment with brand standards and project timelines
Bring creative and innovative ideas to marketing strategy and execution that will drive the business forward in café and catering operations

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

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Senior Health Client Manager

Job Description

Job Responsibility

Requirements

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