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Join one of London’s most established hospitality brands. Ready to step up, take ownership, and grow your career in a high-energy, high-volume restaurant? Big Easy opened its first restaurant on King's Road and quickly became known for its Southern-inspired BBQ, fresh lobster, and vibrant live music atmosphere. Over the years, we have built a loyal following and expanded across London while staying true to what makes us different: generous hospitality, bold flavours and a buzzing bar culture. We are proud of our history and excited about our future. We are now looking for a Senior Head Waiter who is ready to take the next step, lead by example, and support the floor team in delivering exceptional guest experiences at our Chelsea site.
Job Responsibility:
Deliver warm, consistent and attentive service
Take ownership of your section and ensure smooth service throughout
Lead by example during busy service
Support and guide junior team members
Build strong knowledge of our menu, drinks and products
Work closely with managers and the kitchen to deliver a seamless guest experience
Help create energy and atmosphere on the floor
Requirements:
Minimum 2–3 years restaurant experience, ideally in a high-volume environment
Confident, friendly and naturally engaging
Strong understanding of food, drinks and service standards
Comfortable leading a section and supporting junior team members
Passionate about guest experience and attention to detail
Reliable, proactive and takes pride in setting standards
What we offer:
Flexible scheduling to support work-life balance
No late-night finishes
Proper staff meals on duty
Generous team discount across our venues
Structured training and development
Clear progression into Assistant Manager and Restaurant Manager roles across our London sites
Real opportunities to grow within a well-established brand