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Senior HCM Analyst, Payroll, HRScale

insperity.com Logo

Insperity

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Location:
United States , Kingwood

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This position is responsible for delivering product implementation and support activities, ranging from client discussions to training and project documentation for Insperity Workday product as well as Insperity software as a service.

Job Responsibility:

  • Coordinates with Insperity’s internal project management team to perform assigned tasks and meet project deadlines
  • Consults with customer’s key decision makers regarding their current human capital management system configuration and needs
  • Advises clients regarding most appropriate implementation strategies and best practices
  • Performs in-depth discovery session in order to document functional specifications for system setup requirements using the Project Scope Document
  • Completes advanced configuration, documents, tests and validates software to maximize and streamline client human resources, payroll, compensation, time tracking, absence, talent, recruiting, learning, benefits, security, and reporting workflows and processes
  • Provides client administrative level user training as required on the Workday platform
  • Facilitates scheduled client status update calls to identify client issues, potential escalations and advise on best practice recommendations
  • Maintains outstanding customer service standards to ensure excellent customer satisfaction and retention
  • Champions customer’s needs for resolution on all open issues identified during data conversion and onboarding
  • Develops relationships within the customer organization to effectively integrate project deliverables and meet customer business goals and metrics as defined in the project plans
  • Keeps current on new products, industry trends and customers training needs
  • Manages training materials for clients
  • Gathers product/software feedback with solutions for improvement to product/leadership teams
  • Serves as a mentor, monitors and supports the HCM Analysts and acts as a subject matter expert on software functionality, training design, best practices as well as process and procedures
  • Travels to designated client sites for training
  • Assists in the accomplishment of Insperity goals
  • Helps other employees to accomplish Insperity goals
  • Performs other duties as may be assigned by department supervisor
  • Participates in the Disaster Recovery plan as required

Requirements:

  • Bachelor’s Degree in Management Information Systems or a related field or four years of related experience is required
  • Five to seven years of experience in systems integration or enterprise-class HRMS product implementation is required
  • Ability to interpret tax rules on the state, federal and local level for software configuration
  • Demonstrated ability to work with high-touch, large, complex clients in a mid-market setting
  • Demonstrated interpersonal communication skills to interface with peers, leadership and customers
  • Expert in conducting customer facing meetings
  • Excellent written communication skills
  • Ability to communicate technical and project information in a business context
  • Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base
  • In-depth human resources and payroll knowledge within a business setting
  • Ability to multi-task and manage complex tasks to completion with minimal direction
  • Expert level of accounting fundamentals and payroll/human resources best practices
  • In-depth knowledge and understanding of tax setup and requirements at the Federal, State and local level
  • Subject matter expert in the areas of payroll and human resources reporting for application in a business setting
  • Strong customer relations, time management and organizational skills
  • In-depth understanding of cross-departmental systems integration including time and attendance, and benefits

Nice to have:

  • Certification in Workday is preferred
  • Certified Payroll Professional (CPP) is preferred
What we offer:
  • Flexibility: Over 80% of Insperity’s jobs have flexibility
  • Career Growth: continuous learning programs, mentorship opportunities and ongoing training
  • Well-Being: generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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