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Gem is looking for a senior individual contributor to own and evolve the GTM systems that power our go-to-market engine at scale. This role sits at the intersection of Salesforce, Revenue Cloud, data architecture, and real-world GTM usability. You’ll design and build the workflows that connect our tools, streamline how we sell and renew, and help teams spend less time fighting systems and more time with customers. This is a hands-on builder role with real ownership, not a ticket-based admin role.
Job Responsibility:
Designing usable GTM workflows (end-to-end)
Revenue Cloud & Quoting
Cross-stack systems integration
Data architecture & system health
Intelligence → Salesforce
Requirements:
6–10+ years in Salesforce / GTM systems / Revenue Operations systems roles
Strong hands-on experience with Salesforce Flows, validation rules, and declarative automation
Experience configuring Revenue Cloud or CPQ in real GTM environments
Deep understanding of pipeline, quoting, renewals, and expansions
Proven ability to design systems with end-user usability in mind
Strong GTM intuition — understands how Sales, CS, Finance, and self-service motions actually work
Ability to make smart tradeoffs: build vs simplify vs outsource
Comfortable operating as a senior IC and primary owner
Clear, confident communicator across technical and non-technical partners
Salesforce Admin or Advanced Admin certification
Nice to have:
Deeper Revenue Cloud / CPQ experience
Experience in multi-product or multi-segment GTM environments
Familiarity with AI-enabled GTM tools (e.g., Pylon, Actively AI)
Basic Apex literacy (helpful, not required)
What we offer:
Highly competitive salary & equity
10-year window to exercise your stock options
Supportive Flexible Time Off program
16 paid holidays, including regular company-wide wellness days
Best-in-class medical, dental & vision insurance
$1,200 annual stipend for learning and development opportunities
16 weeks of Paid Parental Leave for birthing and non-birthing parents
New Parent Perks totaling $1,500 and flexibility upon return to work