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Gem Logo Gem · IT - Administration

Senior GTM Systems Manager

United States, San Francisco 155000.00 - 185000.00 USD / Year · Job Posted January 08, 2026
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Job Description

Gem is looking for a senior individual contributor to own and evolve the GTM systems that power our go-to-market engine at scale. This role sits at the intersection of Salesforce, Revenue Cloud, data architecture, and real-world GTM usability. You’ll design and build the workflows that connect our tools, streamline how we sell and renew, and help teams spend less time fighting systems and more time with customers. This is a hands-on builder role with real ownership, not a ticket-based admin role.

Job Responsibility

  • Designing usable GTM workflows (end-to-end)
  • Revenue Cloud & Quoting
  • Cross-stack systems integration
  • Data architecture & system health
  • Intelligence → Salesforce

Requirements

  • 6–10+ years in Salesforce / GTM systems / Revenue Operations systems roles
  • Strong hands-on experience with Salesforce Flows, validation rules, and declarative automation
  • Experience configuring Revenue Cloud or CPQ in real GTM environments
  • Deep understanding of pipeline, quoting, renewals, and expansions
  • Proven ability to design systems with end-user usability in mind
  • Strong GTM intuition — understands how Sales, CS, Finance, and self-service motions actually work
  • Ability to make smart tradeoffs: build vs simplify vs outsource
  • Comfortable operating as a senior IC and primary owner
  • Clear, confident communicator across technical and non-technical partners
  • Salesforce Admin or Advanced Admin certification

Nice to have

  • Deeper Revenue Cloud / CPQ experience
  • Experience in multi-product or multi-segment GTM environments
  • Familiarity with AI-enabled GTM tools (e.g., Pylon, Actively AI)
  • Basic Apex literacy (helpful, not required)

What we offer

  • Highly competitive salary & equity
  • 10-year window to exercise your stock options
  • Supportive Flexible Time Off program
  • 16 paid holidays, including regular company-wide wellness days
  • Best-in-class medical, dental & vision insurance
  • $1,200 annual stipend for learning and development opportunities
  • 16 weeks of Paid Parental Leave for birthing and non-birthing parents
  • New Parent Perks totaling $1,500 and flexibility upon return to work
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