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Arrive Logo Arrive · IT - Administration

Senior GTM Systems Administrator

India, Bengaluru · Job Posted June 16, 2026
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Job Description

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide them. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

Requirements

  • Sales Tool Administration: Hands-on experience administering multiple sales and prospecting tools (e.g. Apollo, LinkedIn Sales Navigator, Cognism, Scrive, Outreach, SalesLoft, Gong, or similar)
  • Telephony / Dialer Experience: Experience administering a sales dialer or telephony platform (LeadDesk, Aircall, Dialpad, Orum, or similar), including user setup, number assignment, routing, and troubleshooting call-quality and click-to-dial issues
  • Troubleshooting: Proven ability to own issues, diagnose root cause, partner with vendor support, and communicate clearly with affected users
  • CRM Familiarity: Hands-on experience with a CRM (SugarCRM, Salesforce, HubSpot, or similar) - enough to support users, run imports, and investigate data issues
  • Enablement & Training: Excellent spoken and written English, experience onboarding new users into sales tools and delivering clear walk-throughs, documentation, and first-line support
  • Ownership & Autonomy: Track record of running a support or tools-admin function independently triaging requests, setting priorities, and pushing issues to resolution
  • User & Licence Management: Strong experience with user provisioning, permissions and groups configuration, and licence management at scale, including tracking utilisation and renewals
  • Experience: 4–7 years in Sales Operations, Revenue Operations, GTM Systems, or a similar tools-focused role supporting a sales organisation

Nice to have

  • Data Handling: Strong proficiency in Excel/Google Sheets (VLOOKUP/XLOOKUP, pivots, data cleaning)
  • comfort with CSV imports, bulk updates, and basic data reconciliation
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