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We are seeking a strategic, systems-minded Senior GTM Excellence Operations Manager, Platforms & Tools Enablement to lead the enablement and field adoption of our Go-To-Market (GTM) tools and platforms. While our Revenue Operations (RevOps) team builds and maintains our high-potential technology stack, you will act as the "Sales Methodology Technologist"—the bridge ensuring these tools are not just deployed, but actively driving value for the field. In this role, you will move our enablement from reactive to strategic, ensuring that technology becomes a force multiplier for Account Executives (AEs), BDRs, Partners, and Leadership. You will focus on driving proficiency, workflow optimization, and ROI across our core stack, including Salesforce, Gong/ZRA, Outreach, Aviso, and Spotlight. This position is critical to transforming our tech stack from "shelfware" into a competitive advantage.
Job Responsibility:
Drive Tool Proficiency: Partner with RevOps to drive the effective use of core GTM tools across pre-sales teams
Curriculum Design: Translate technical features into sales workflows by developing frameworks and role-based training programs
Forecasting & Deal Execution: Lead enablement for revenue execution platforms to standardize forecasting workflows and improve deal inspection
Data Literacy & Insights: Drive the adoption of Looker by training the field on how to interpret key performance indicators
Value Selling Activation: Champion the adoption of Spotlight to enable reps to self-serve Business Value Assessments
Coaching & Practice: Operationalize conversation intelligence and roleplay platforms to streamline coaching
Reduce Friction: Identify friction points in GTM workflows and partner with Sales, RevOps, and Marketing to re-architect manual processes
Strategic Pipeline Generation: Shift the usage of engagement platforms like Outreach from basic activity tracking to strategic pipeline generation
Metrics & Impact: Link platform proficiency to revenue outcomes
Bridge the Gap: Act as the primary partner to the RevOps Tools team
Change Leadership: Lead change management for new tool rollouts and feature enhancements
Feedback Loop: Collaborate within Enablement and RevOps to gather user feedback
Requirements:
8+ years of experience in Sales Enablement, Revenue Operations, or GTM Systems Enablement within a high-growth SaaS company
Deep functional knowledge of core GTM platforms
Experience with Salesforce, Gong/ZRA, Outreach, Aviso, Spotlight, and Looker is highly preferred
A strong ability to map systems and workflows to business outcomes, translating technical features into seller value
Proven success partnering with RevOps, IT, Legal, Security, and Sales Leadership to deliver scalable enablement programs in a matrixed organization
Excellence facilitation and stakeholder engagement skills, with a passion for coaching and continuous improvement
What we offer:
Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave