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The Senior Group Sales Manager is responsible for driving group, corporate, and leisure business for the hotel by developing strategic sales initiatives, cultivating strong client relationships, and maximizing revenue opportunities.
Job Responsibility:
Develop and execute sales strategies to achieve and exceed hotel revenue goals
Generate new group, corporate, and social business through proactive sales efforts, networking, and market outreach
Manage and grow existing accounts while identifying opportunities for upselling and repeat business
Negotiate contracts, rates, and terms to maximize profitability while maintaining guest satisfaction
Collaborate closely with Revenue Management, Marketing, Catering, and Operations teams to ensure seamless event execution
Represent the hotel at industry events, trade shows, and local networking functions in the Scottsdale and greater Phoenix market
Conduct site inspections and client presentations showcasing hotel accommodations, meeting spaces, and amenities
Monitor market trends, competitor activity, and demand patterns to adjust sales strategies accordingly
Prepare sales forecasts, reports, and activity updates for senior leadership
Mentor and support junior sales team members as needed
Requirements:
Bachelor’s degree in hospitality management, Business, Marketing, or a related field preferred
Minimum of 5 years of hotel sales experience, with at least 2 years in a senior or leadership role
Strong knowledge of the Scottsdale/Phoenix hospitality and group sales market
Proven track record of meeting or exceeding sales and revenue targets
Excellent negotiation, communication, and presentation skills
Proficiency in CRM systems and hotel sales platforms strongly preferred (e.g., CI/TY, Salesforce, LightSpeed)
Ability to work flexible hours, including evenings and weekends as required
Nice to have:
Strategic thinking and revenue-focused mindset
Relationship-building and client-focused approach
Strong organizational and time-management skills
Ability to work independently while collaborating with cross-functional teams
Professional demeanor with a passion for hospitality excellence