Senior Group Sales Manager Job at Marriott Bonvoy (San Francisco)

Job Description

The Senior Group Sales Manager is a strategic revenue driver responsible for generating and managing group business for The Jay Hotel, a modern, design-forward property in the heart of San Francisco’s Financial District. This role focuses on securing high-value group segments including corporate, tech, creative industries, association, and upscale social groups, while positioning the hotel’s boutique, luxury experience, curated design, and personalized service as key differentiators. The ideal candidate brings a strong background in luxury or lifestyle hotel sales, with a refined approach to client engagement and a deep understanding of high-end guest expectations. This leader will cultivate long-term client relationships, execute sophisticated sales strategies, and collaborate cross-functionally to deliver seamless, elevated group experiences aligned with the hotel’s brand identity.

Job Responsibility

Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
Develop and conduct persuasive verbal sales presentations to prospective clients
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
Prepare correspondence to customers, internal booking reports and file maintenance
Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
Attend trade shows, community events and industry meetings
Advanced knowledge of market trends, competition, and key customers of the hotel
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned.

Requirements

3+ years of past sales experience preferred
Must have experience at a similar size and quality hotel
Ability to adapt communication style to suit different audiences
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi
Advanced knowledge of sales skills, revenue management, training, and motivation of peers
Advanced knowledge of hotel and competitive market
Ability to execute appropriate action plans
Desire to participate as part of a team
Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
Leadership skills to motivate and develop staff and to ensure accomplishment of goals
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

What we offer

Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through 'YouDecide' and Hotel Room Discount programs
Free employee meal per shift
Discounted public transportation
All associate outings

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Senior Group Sales Manager

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