Senior Group Manager Agency Lending Operations Job at Citi (London)

Senior Group Manager Agency Lending Operations

The successful candidate will be responsible for Operational Service supporting ...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant senior experience in an Operational management environment, preferably with Agency Lending/Middle Office Operations experience
Experience in leading client centric/focused teams with strong background in building Service capabilities instead of query management capabilities
Experience in leading global and regional teams, across multiple time zones, including large matrix organizations
Experience in managing financials and resources associated to a global function
Problem solving, process improvement, self-starter and results oriented
Experience in dealing/managing clients whilst representing an Operational function
Local regulatory and compliance familiarity to drive processes and perform according to country procedures and standards
Strong analytical skills – the ability to analyse processes and systems, evaluate data, and identify process improvements

Job Responsibility

Service Level Compliance- 100% service level compliance across all functions, in line with both external contractual agreement as well as internal Product/Business expectation
Financial Management for ASL Client Delivery, ensuring that the department manages cost targets as well as resource management
Standardization of service offering across all Operational functions, ensuring that the Client Experience is 'One Custody' globally
Simplify technology across the group, with key focus on client query tooling and reporting
Drive Citi initiatives aimed at reducing the high level of touch points and queries within the Bank related to Custody processes
Continually review and enhance the Client Delivery processes in partnership with the Functional Heads and direct management team to drive positive client experience
Support the execution of any associated Location Strategy activities, ensuring that Operations remains fully compliant with all aspects of Send/Receive site requirements, whilst ensuring suitable training material and post go live support is robust and executed
Collaborate with the Productivity Office to assess and support opportunities to reduce inefficiency within the Function
Promptly recognize and act on gaps within the process control framework to ensure that the control steps across the lifecycle of the process are relevant, documented and understood within the process teams
Identify business opportunities to increase share of wallet

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Loan Agency Services, Sr. Associate (Private Credit)

Discover the future of debt capital markets. We’re experts at adapting and innov...

Location

United States , Chicago

Salary:

60000.00 - 105000.00 USD / Year

Alter Domus

Expiration Date

Until further notice

Requirements

Bachelor’s degree in finance, accounting, business, or economics (or commensurate work experience)
3+ years of investment management operations experience or bank loan agency/syndication experience
Ability to quickly learn new concepts and independently research and resolve issues
Ability to collaborate with internal groups and external clients
Strong verbal/written communication skills
Ability to excel in a deadline-driven environment
Excellent organizational skills with exceptional attention to detail and follow-through
Demonstrated analytic skills, strong working knowledge of fundamental financial/accounting/business concepts, and a proactive interest in learning and mastering new concepts
Strong Microsoft Excel skills and experience
Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools

Job Responsibility

Act as a primary owner of assigned deals
Work with Loan Agency support staff to manage and communicate deal information to the borrower and lending group
Review and negotiate administrative issues within credit agreements
Oversee the maintenance of the agency system to reflect attributes of each credit agreement and related governing documents
Oversee the calculation, invoicing, and disbursement of all deal-related fees
Assume responsibility for the coordination of funds movement related to initial funding and closing, managing closings for lenders, transferring positions by assignment, and working closely with the borrower and lending group
Oversee ongoing maintenance of facility commitments and processing of loan/facility-related activity, including rollovers, rate settings, conversions, prepayments, assignments, amendments, waivers, et cetera
Oversee accurate and timely collection and disbursement of interest/principal/fee payments to lenders
Ensure collection of new borrowings from lenders and disbursement to borrower
Act as senior liaison between borrowers and lenders, ensuring compliance with the terms of the credit agreement and other governing documents

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Principal Associate, Strategic Investments Group - Co-Lending and Credit Insurance Partnerships

The Strategic Investments Group (SIG) creates and runs partnerships that connect...

Location

United States , Richmond, Virginia; McLean, Virginia; Chicago, Illinois

Salary:

119400.00 - 149800.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree or Military Experience
At least 2 years experience in Corporate Banking or Insurance
Foundational understanding of the commercial lending debt markets or credit insurance markets
Experience managing or supporting capital markets, securitization, syndication or insurance market executions involving coordination across multiple lenders, investors, insurers
Experience in risk analysis or portfolio management at banks, insurers or export agencies
Proficiency in data and reporting infrastructure, including using SQL or Python for queries and scripting
Familiarity with Snowflake or similar BI tools like Amazon Quicksuite for automated reporting and dashboards

Job Responsibility

Drive post-close incremental commitment requests for our corporate lending partnerships from internal originations, risk and capital markets teams, directly coordinating with external partners, insurers and insurance brokers to determine partner eligibility and potential hold sizes
Monitor an established portfolio of loans with credit insurance for performance deterioration, amendment activity, or potential claims, coordinating notices and votes between our deal teams and external insurance underwriters and brokers
Lead team’s coordination efforts for internal deal team referrals to our external real estate and equipment finance partners
Support Senior Desk associates and provide surge capacity for new deal activity in our corporate lending partnerships, with opportunity to increase scope with experience
Ensure diligence materials and amendment requests are shared with partners where necessary
Review and ensure accurate portfolio and pipeline data infrastructure
Assist in coordinating partner closing processes with Senior Manager peers, Head of Co-Lending and Credit Insurance Desk, external legal counsel and operations, ensuring strong supporting documentation with each transaction
Drive infrastructure projects to enable continued scale for established and new partnership programs in addition to supporting ad hoc internal and external partner requests
Coordinate insurance claims processes
Work with Team Leader to prepare presentations for internal and external stakeholders for strategy updates, business updates and other ad hoc presentations

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits
Learn more at the Capital One Careers website

Fulltime

New

Facility Executive - Soft Services

We are looking for a proactive and energetic Soft Services Executive to oversee ...

Location

India , Hyderabad

Salary:

Not provided

Randstad

Expiration Date

July 24, 2026

Requirements

Graduate/Diploma in Hospitality Management, Facility Management, or Hotel Management is preferred
2 to 4 years of experience in corporate facilities operations, hospitality, or guest relations

Job Responsibility

Daily Floor Supervision & Operations
Helpdesk & Ticket Management
Vendor Coordination & Inventory Control
Safety & Compliance

New

Hospitality Manager

Location

United States , Kihei

Salary:

57000.00 - 65550.00 USD / Year

Atria Senior Living

Expiration Date

Until further notice

Requirements

High School Diploma or General Education Degree (GED) required
Two (2) years of prior work experience in 'front of house' supervision and leadership. Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
Ability to work in a team setting and to provide strong customer service
Basic computer skills – Microsoft Word, Excel, Outlook
Able to carry a serving tray with at least 4 meals and/or beverages at any given time
Able to clean apartments and dining room as needed
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must possess valid driver’s license
Must satisfactorily meet and be in compliance with Company’s Motor Vehicle Policy standards
Must successfully complete all Atria specified training programs

Job Responsibility

Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
Lead Sales while Manager on Duty each week, including but not limited to responding to telephone inquiries, conduct and follow up on walk-in and scheduled tours with prospective residents or interested parties, and complete lease signing
Answer incoming telephone calls promptly and in a welcoming and friendly manner and transfer calls to appropriate personnel
Provide timely feedback to the team and consistent performance management
Establish and manage labor and supplies budget and expenses
Manage schedules in accordance with resident census and budgets and control overtime within prescribed standards
Provide high levels of customer service, create a restaurant-style dining atmosphere, and be actively involved in the dining experience
Work closely with the Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services
Review the daily menu with residents and staff, coordinating room service delivery where applicable
Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensure all life/safety rules are followed

What we offer

Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans
Career Advancement Opportunities
Tuition Reimbursement
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match
Rewards & Recognition
Health & Safety

Fulltime

New

Facility Executive

Location

India , Mumbai

Salary:

Not provided

Randstad

Expiration Date

July 18, 2026

Requirements

Graduates with 1+ years of experience in the core IFMS field and managing Admin and Facilities with good communication skills
Core understanding of housekeeping, guest management, event organizing, email communication and day-to-day admin tasks

Job Responsibility

Vendor & Contractor Management: Supervise and evaluate third-party vendors for housekeeping, security, landscaping, laundry, and pest control
Ensure vendors adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Housekeeping & Hygiene Supervisions: Conduct daily walkthroughs of the premises to ensure impeccable cleanliness
Monitor the maintenance of washrooms, workstations, meeting rooms, and common areas
Cafeteria & Catering Operations: Oversee food safety, hygiene, and service quality in the cafeteria
Coordinate with food vendors, manage inventory, and ensure compliance with health regulations
Waste Management: Implement and monitor eco-friendly waste segregation, disposal, and recycling programs across the facility
Inventory & Asset Management: Maintain optimum stock levels of consumables (pantry supplies, toiletries, cleaning chemicals) and manage asset tracking for facility furniture and equipment
Helpdesk & Escalation Handling: Act as the first point of contact for employee grievances related to soft services
Resolve issues promptly to maintain high user satisfaction

New

SAP MM Consultant

We are currently seeking a SAP MM Consultant to join our team in Hyderabad, Tela...

Location

India , Hyderabad

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

7+ yrs of experience in implementation & Support of SAP MMWM module
exp in Warehouse Management for 2year minimum
Flexible to work in different shifts as per project need
Purchase request management
Sourcing recommendation
Purchase order placement
Goods receipt
Receiving inspection
Stores inventory
Supplier rating

Job Responsibility

Needs to have 7+ yrs of experience in implementation & Support of SAP MMWM module
Should have exp in Warehouse Management for 2year minimum
Flexible to work in different shifts as per project need
Purchase request management
Sourcing recommendation
Purchase order placement
Goods receipt
Receiving inspection
Stores inventory
Supplier rating

New

Traveling Sales Representative

Join Our Field Package Sales Travel Team! Our Field Package Sales Travel Team! G...

Location

United States

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

MUST be able to travel
Positive attitude & strong people skills

Job Responsibility

Travel to festivals, trade shows, and large-scale events
Engage with guests and promote vacation packages
Create energy, excitement, and unforgettable first impressions
Earn strong weekly pay while doing it

What we offer

Medical Insurance
Dental Insurance
Vision Insurance
Discounted Resort Stays
Paid Time Off
Life Insurance
Long-Term Disability
Professional Development
Competitive Compensation
Rapid Growth

Select Country

Senior Group Manager Agency Lending Operations

Job Description

Job Responsibility

Requirements

What we offer

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