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We are seeking a highly skilled Senior IoT Service Consultant Lead to guide the IoT Service function and ensure the continuous evolution of IoT-related roles. This position plays a pivotal role in shaping service strategy, supporting large global IoT customers, and enhancing the maturity of IoT services by aligning with market trends, operational complexity and emerging customer needs.
Job Responsibility:
Manage and develop a team of IoT Service Consultants, providing direction and oversight across multiple IoT service areas
Lead strategy development for proactive technical customer engagement, ensuring strong and sustainable service relationships
Oversee IoT Service Consultancy activities, including service improvements, preventive and end‑to‑end operational assessments
Perform contract validation from a service perspective for bespoke IoT agreements
Build and maintain strong stakeholder relationships to support operational delivery and continuous improvement
Requirements:
Fluent English speaker with native-level German and an additional European language
Experienced in ITIL Foundation, with knowledge of CSI and Operations
Skilled in project management with strong technical expertise in IoT
Effective communicator and negotiator, capable of developing and realising strategic goals
Knowledgeable about E2E IoT operations, industry specialisations, and IoT regulatory, legal, and commercial frameworks
Experienced in people leadership, with the ability to guide teams of 4–10 direct reports
Hold a university or MA degree
What we offer:
Opportunity to work on cutting-edge IoT solutions for global premium customers
Exposure to strategic decision-making and collaboration with senior stakeholders
A dynamic, inclusive environment that fosters innovation and continuous learning
A dynamic environment where innovative ideas are always welcome
A collaborative community where your professional goals and work are supported by a diverse team
Access to internal and external trainings via other providers
A supportive internal coaching and mentoring culture
Corporate assets including a laptop and mobile phone with One Business Mobile Superior subscription (unlimited voice, text message, and data within the EU)
Cafeteria package
Private Medical Services
Employee Assistance Program to support your well-being and mental health
Life and accident insurance
You can work remotely overseas for 20 days a year
16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
You and your family members can enjoy several discounts from our partners