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Senior General Manager

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360 Resourcing Solutions

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Location:
United Kingdom , Sheffield

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

45000.00 GBP / Year
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Job Description:

Homes for Students is the UK’s largest independent provider of Student Accommodation. We currently have a vacancy for a Senior General Manager at The Forge based in Sheffield, working 40 hours per week, 9am to 5.30pm Monday to Friday. The successful candidate will provide strong leadership to ensure we deliver an exceptional customer service through our sales, maintenance, and housekeeping provision. You will work closely with the wider business, to support the embedding of our values within your team and ensure that everyone has what they require to do their role to the best of their ability. The most exciting time of year is September, when the successful candidate will take ownership of the check in, check out and room turnaround process. You will need to have excellent communication skills, as you help support our new intake and manage any customer related or operational issues. You will have the support of the wider business and an exceptional area and regional team as you navigate this journey. This role involves a wide variety of skillset, but we will be with you every step of the way as we develop you into life with Homes for Students.

Job Responsibility:

  • Provide strong leadership to ensure we deliver an exceptional customer service through our sales, maintenance, and housekeeping provision
  • Work closely with the wider business, to support the embedding of our values within your team
  • Ensure that everyone has what they require to do their role to the best of their ability
  • Take ownership of the check in, check out and room turnaround process
  • Help support our new intake and manage any customer related or operational issues

Requirements:

  • Previous experience of managing a team within a similar role or environment
  • The ability to present and analyse information in an accurate and appropriate format
  • Excellent organisation skills
  • Ability to work in a team, lead, motivate and inspire
  • Excellent IT skills including experience of Microsoft office software

Nice to have:

Knowledge of health and safety requirements is desirable but not essential

What we offer:
  • Generous holiday package of 25 days, plus bank holidays
  • Access to a range of exclusive retail discounts
  • Take your special day off! Enjoy your birthday with a well-deserved break from work
  • Car leasing scheme
  • Cycle-to-work scheme
  • 2 charity days per annum
  • Life insurance for added peace of mind

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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