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Ready to step into a top-tier leadership role in one of the UK’s busiest airport environments? We’re looking for a Senior General Manager to lead one of TRG Concessions’ most complex, high-volume sites; wagamama in Heathrow Terminal 5. You’ll operate at the highest level below area leadership, owning commercial performance, operational excellence and people development across multiple brands and teams. In a fast-paced airport setting (yes, early starts from around 3am), you’ll be a visible, values-led leader who inspires others and turns strategy into results. At TRG, our people are everything. We’re passionate about creating workplaces where leaders can grow, develop strong teams and make a real impact every day. Join The Restaurant Group (TRG) – home to around 300 restaurants and pubs across the UK, including wagamama and Barburrito. With over 40 years in hospitality, we’re proud to deliver great food, great service and great careers.
Requirements:
Experience leading complex, high-volume or multi-site hospitality operations
Strong commercial skills with full ownership of P&L and KPIs
A confident, inspiring leader with a passion for developing future talent
Solid knowledge of Health & Safety, Food Safety and Licensing
Excellent communication, organisation and stakeholder management skills
Comfortable working in a fast-paced airport environment with early starts
Able to account for the last 5 years of work, education or personal history, and complete a criminal record check
What we offer:
Bonus paid twice a year
Excellent career development with training and apprenticeships
Free meal on every shift
Up to 30% discount across all TRG brands (no guest limit, including wagamama)
Duty free discounts (excluding alcohol and cigarettes)