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JLL Logo JLL · Real Estate

Senior General Manager

United States, Washington, DC 145000.00 - 155000.00 USD / Year · Job Posted February 21, 2026
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Job Description

The Senior General Manager (SGM) is responsible for managing properties in accordance with JLL standards and procedures and the Management Agreement. They are tasked with achieving financial results, operating objectives, and client and tenant satisfaction. The SGM works directly with clients to understand their investment objectives and develop property-specific strategic plans. They oversee the implementation of approved initiatives and programs by managing the property team and are responsible for maintaining strong communication with building owners and tenants.

Job Responsibility

  • Develop and implement annual operating budgets and capital plans and ensure timely and accurate monthly reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders
  • Ensure compliance with company policies, industry regulations, and safety standards across all managed operations
  • Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
  • Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards
  • Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement

Requirements

  • Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
  • Minimum 7 years of progressive leadership experience in commercial real estate, property management, or related industry
  • Proven track record of managing P&L responsibility and achieving financial targets in a multi-million dollar operation
  • Demonstrated expertise in client relationship management and business development within the commercial real estate sector
  • Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
  • Proficiency in real estate management software, CRM systems, and Microsoft Office Suite
  • Valid real estate license or ability to obtain within specified timeframe

Nice to have

  • DC Real Estate License and Property Managers License, required within six (6) months if not currently licensed
  • Professional certifications such as LEED GA, or equivalent industry credentials
  • Strong network of industry relationships and demonstrated thought leadership in real estate

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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