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You are a strategic, highly technical Sr. Integration Consultant specializing in connecting enterprise workflows. Your core mission is to enable our top-tier clients to achieve digital transformation by designing, developing, and deploying scalable integrations for Adobe Workfront. This requires expert proficiency in Workfront Fusion for integration and transaction orchestration, ensuring seamless data flow between Workfront and the full Adobe ecosystem (AEM, AJO, etc.) and various 3rd party applications. You will lead technical discussions, oversee Fusion development best practices, and use your deep understanding of the content supply chain to increase solution adoption and deliver lasting business value.
Job Responsibility:
Design and configure enterprise-level business process solutions using Workfront to achieve client business objectives
Integrate Workfront with related platforms in a content supply and activation chain
Increase adoption of Workfront to solve unidentified client problems, enhancing business value
Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems
Deliver reliable, enterprise-grade integrations, automations, and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Oversee Fusion technical development ensuring best practices and scalable process and procedures are adhered to
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
Collaborate with project teams on project plans, design documents, templates, layouts, queues, custom forms, reports, and other artifacts aligned with implementation requirements
Deliver high-quality consulting services for Workfront implementation and go-live success
Serve as a business process workflow/configuration SME for clients and stakeholders
Mentor, coach, and provide knowledge resources and escalation support for clients
Contribute to the continuous improvement of product and implementation methodologies
Be willing and able to travel up to 20% (and occasionally up to 50% for specific engagements) to support client needs
Requirements:
A Bachelor's degree and proven business process consulting experience
5+ years of experience as an onsite business process/management consultant, specifically with Workfront and Workfront Fusion
Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, etc.
Proven track record of delivering end-to-end integrations for enterprise organizations (5,000+ employees)
Proven ability to develop and document business processes
High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended
Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs
Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation
Strong analytical skills to draw connections between disparate problems and solutions
The ability to work on multiple tasks and prioritize your personal workload effectively
Leadership skills to drive adoption over complexity and perfection
A strong desire to learn and teach others
What we offer:
Equal opportunity employer (EOE)
Inclusive and barrier-free recruitment and selection process and workplace
Confidential accommodations process
B Corp-certified company passionate about purpose-driven work