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Play a vital role in driving income growth by supporting a variety of fundraising teams - Corporate, Community, and Philanthropy. Work at the heart of the Partnership and Relationship Fundraising Operations team, providing expert guidance on systems, processes, and strategic planning to empower supporter-facing colleagues.
Job Responsibility:
Lead on relationship management
Support impactful stewardship
Drive innovative operational activities to maximise fundraising potential
Collaborate with diverse teams on cross-charity projects
Contribute to best practice ways of working
Help shape the future of fundraising operations
Responsibilities spanning planning, compliance, reporting, and finance
Ensure processes are robust, compliant, and efficient
Requirements:
Experience in project management covering scoping, design, delivery and evaluation
Sound understanding of budgets and financial processes
Ability to write clear documentation for diverse audiences
Ability to develop and maintain stakeholder relationships
Ability to implement effective operational processes and training
Analytical thinking, creativity and attention to detail
Ability to work methodically and with precision under pressure
Ability to manage conflicting priorities
Ability to adopt new skills quickly
Ability to handle sensitive information discreetly
IT literate, comfortable with Microsoft Office packages including Excel, PowerPoint and Planner
Experience using CRM databases such as Raiser’s Edge, Salesforce or Microsoft Dynamics
Proactive, adaptable individual with strong interpersonal and communication skills
Resilient, committed team player
What we offer:
30 days annual leave plus bank holidays
Private medical insurance
Dental health cover
Money towards gym membership
Pension scheme with employer contribution up to 10%
Full pay for 12 weeks for family leave including maternity, paternity and adoption leave
Life assurance
Extra paid leave of up to 10 days to support colleagues